When does not being able to play a game you paid for become unacceptable?

[Eshura]

Being a 1.0 player who couldnt even subscribe because of their shady-shoddy 3rd party billing company, I find this launch to be among the worst launches ever. The game works fine WHEN you can play, but the login restrictions and creation lock-downs easily make this a terrible launch. SE doesnt seem to care, as long as their Japanese players are happy and error-free we get to sit here and stew in our own juices.

It's like Cinderella, except we dont have a prince charming to magically sweep us away and fix our problems. We're still locked in the house scrubbing the toilets while the Japanese get to go the royal ball.

I'm not pissed right now because all I have spent (wasted) was 29$, which basically was for the preorder stuff and early access to sever errors, so they have the length of my free month to fix this before I go to my back and ask for my 29$ back or something...

[1017]

To answer your question...If we don't get a free transfer, more servers or some kind of notice (within the next couple weeks) of how they plan on dealing with all these errors, I'm calling it quits.

I imagine most people (myself included) aren't willing to wait a few more weeks after the LAUNCH for them to fix errors that weren't fixed from BETA.

[ZulaBear]

I imagine most people (myself included) aren't willing to wait a few more weeks after the LAUNCH for them to fix errors that weren't fixed from BETA.

I'm giving them the benefit of the doubt that they are working hard trying to fix all this bs with the servers. So I figured two weeks is enough time to at least fix what's been going on and tell us how they plan on letting people relocate to their friends servers. I saw a server transfer thing on the mog station so I guess we'll see soon enough their plan about that.

[kpau]

yeah, supposedly we can do world transfers starting mid-september. I suspect many will be unamused if they want to charge for that.

[GreyTigress]

They do indeed intend to charge for that service, currently. Optimistically, they might allow people who played during launch to use this service for free. But I'm not an optimist.

[Zythrone]

When you actually cannot play.

I was logging in and out of Balmung repeatedly yesterday. You just need to get in outside peak hours.

Just... go do something else if you can't get in.

[RykerSteel]

yeah, supposedly we can do world transfers starting mid-september. I suspect many will be unamused if they want to charge for that.

Im assuming they will charge, since they seem so clueless. I can't play with my friends so they told me to make another toon on another server and transfer to their server later(which probably wont be possible since it would be a low to high transfer and cost money) and I was like, "F that, I will sooner drop the game before they swindle another dime out of me, when they didn't really give me a choice in the matter". They chuckled nervously knowing how serious I was. I'm starting to see a possible life without Final Fantasy XIV. Trust is most important for me when it comes to investing in something for months, years.. and so on. If I don't have confidence in their ability to handle situations like this, it doesn't bode well for instances where similar issues may arise in the future. That's like gambling away any effort you might be putting into this game when the people you expect to keep the wheels turning are totally incapable of doing so.

[1017]

When you actually cannot play.

I was logging in and out of Balmung repeatedly yesterday. You just need to get in outside peak hours.

Just... go do something else if you can't get in.

I'm getting sick of this response. This is not a solution to the problem. I worked 12 hours today, 12 yesterday and when I've exhausted everything else I can to stave off boredom, I want to play the game I paid for the way it was advertised. I don't want to play on a JP server without my friends because I can't make one with them. This ruins the gaming experience. I can go do other stuff all day but eventually I want to play the damn game I bought.

[Zythrone]

I'm getting sick of this response. This is not a solution to the problem. I worked 12 hours today, 12 yesterday and when I've exhausted everything else I can to stave off boredom, I want to play the game I paid for the way it was advertised. I don't want to play on a JP server without my friends because I can't make one with them. This ruins the gaming experience. I can go do other stuff all day but eventually I want to play the damn game I bought.

The "eventually" part is outside peak hours.

As, I said... I was logging in and out and never got a "Server is full" message.

[Erutixx]

It becomes unacceptable when I pay and can not play with my friends, there my expectations are not met. It becomes even more unacceptable when the company does not reset my expectations so I know whether I am wasting my time making a toon on another server, as I am not willing to pay for a transfer.