Lost free 30 days for accidentally registered to the wrong service account?

[Gravityx12]

This is so frustrating. I'm sitting in queue for chat while my husband is at work. This happened JUST before he had to leave for work so needless to say he left to work very pissed off. I just hope by the time that he calls me on break that I have some kind of good news for him, but being that it's been almost 2 hours and I've gone from 140 to 108 in the queue is not looking very good. Everything worked fine for my account since I already bought the physical collector's edition of FFXIV when it was version 1.0. So thus another reason he's upset. He's thinking it's just his luck, but at least I told him it can be fixed. We just don't know when. *Sigh*

I hope you can get through to someone, yesterday people would make it to the bottom of the queue only to be met with a "chat canceled" message. How did you manage to get to the live chat?

[MissEliseth]

I hope you can get through to someone, yesterday people would make it to the bottom of the queue only to be met with a "chat canceled" message. How did you manage to get to the live chat?

There is a web address that I found about how to get to it.https://support.na.square-enix.com/c...hp?id=902&la=1 I guess you put in Account/Billing and then whatever else and keep hitting next until it gives you e-mail or chat support options. Just be prepared for it to take forever.