Is this even legal?

[Gonzothegreat198]

So you're saying they were advertising a false product? Because they did in fact advertise that we would be able to play earlier than others, but honestly i just want this episode to be over. And I want to be able to play the game i paid for. Once i can do that i'll be happy, no sooner.

(by game I paid for I just mean that the servers work and I don't constantly get World Full errors. All I ask at this point.)

And you sir have just been pwned by the TOS. I take it you didn't read the TOS as you would have seen this section:

11.2 Disclaimer of Warranties. ASIDE FROM THEEXPRESS WARRANTY PROVIDED WITH THE SOFTWARE, TO THE MAXIMUM EXTENT PERMITTED BYLAW, SQUARE ENIX EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS ORIMPLIED, REGARDING THE GAME SOFTWARE, INCLUDING, BUT NOT LIMITED TO, ANYIMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANDNONINFRINGEMENT. SQUARE ENIX IS MAKING THE GAME AVAILABLE "AS IS"WITHOUT ANY FURTHER WARRANTIES OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALLDAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE GAME. SQUARE ENIX DOES NOTWARRANT THAT THE GAME WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THEGAME WILL BE UNINTERRUPTED OR ERROR-FREE.


In essence, you did in fact pay for a game that may have servers down, and not be error-free. And if you did not want this, you had the option of a refund BEFORE, you accepted the TOS when you started playing in EA and registered your early access code

[Dhampir2]

@ Kheda - can understand that you saw what they're saying, but..... the second part of your statement.... not as much, can you clarify please?



@Gonzothegreat198 I believe i've already stated as such that yes, by the ToS they've likely covered themselves.

[athica]

If you dont get Early Access to the game because of game errors. You have a few options.
1. Wait it out.
2. Contact support and maybe they can help
3. Contact support and ask for a refund of the difference in price for the Pre-Release version VS Regular Release version of FFXIV because even an exculpatory clause does not excuse negligence. "If not, but for the game not working, You would not have to ask for a Prorated refund."

[Roflmaou]

SQUARE ENIX DOES NOT WARRANT THAT THE GAME WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE GAME WILL BE UNINTERRUPTED OR ERROR-FREE.


Speaks for itself really, this is the case for all online games.

[Gonzothegreat198]

@ Kheda - can understand that you saw what they're saying, but..... the second part of your statement.... not as much, can you clarify please?



@Gonzothegreat198 I believe i've already stated as such that yes, by the ToS they've likely covered themselves.

Then why are you still bitching? Why do you keep saying that you paid for an error free game, and continue making an ass out of yourself?

[BlackShroudMercs]

Wait, so they moved official launch date? When is it now? I never got any email about it..

[seebs]

If you looked at your service account, you would see you still have 4 days of free play time. 27-26 != 4. The recompense was made.

That's not recompense. That's the "grace period" to allow for the fact that they also haven't sent out the registration codes which people are supposed to get for owning the game. That has nothing to do with compensating for the downtime; they'd do it even if there'd been no downtime, because otherwise people who had bought the game would be unable to play at launch because no one has any registration codes. (The preorder codes are, at least so far as I've been told, only for early-access and don't let you actually play post-EA except during that short grace period.)

[Zeblade]

Threads like this should just be deleted. You have no clue what your talking about.. read the terms of sale did you..or any thing? Don't worry though after today there will be MORE days just like this.

[Dhampir2]

Then why are you still bitching? Why do you keep saying that you paid for an error free game, and continue making an ass out of yourself?

Where did I say I paid for an error free game? Please show me. As a customer I am entitled to my complaints.

[Gonzothegreat198]

If you dont get Early Access to the game because of game errors. You have a few options.
1. Wait it out.
2. Contact support and maybe they can help
3. Contact support and ask for a refund of the difference in price for the Pre-Release version VS Regular Release version of FFXIV because even an exculpatory clause does not excuse negligence. "If not, but for the game not working, You would not have to ask for a Prorated refund."

The problem is you would have to show negligence, which in this case there has been none.