What are you going to do Tomorrow?

[Robin929]

The service was not "promised" to anyone who paid the money.

The service is what you paid for.

[spankybus]

The service was not "promised" to anyone who paid the money.

The service is what you paid for.

I am pretty sure a lot of people on here (and a few laws) disagree with you.

Even if you are right, in a businesss transaction it really doesn't matter if you are right if it means the customers are walking away from you. Understanding that is the key principle behind 'Customer Service."

[Browntown9]

The service was not "promised" to anyone who paid the money.

The service is what you paid for.

Actually when you pay for a service, you are entitled to that service or a refund of your money. What kind of planet are you from that a customer may or may not receive said service? This isn't beta and we're not investing in anything.

[Atrious]

The service was not "promised" to anyone who paid the money.

The service is what you paid for.

What was the diarrhea that just came out of your mouth?

[Discordia]

The service was not "promised" to anyone who paid the money.

The service is what you paid for.

I have to agree that it wasn't promised. Of course, if you paid for it, and do not receive it, that's another matter entirely, and left to the District Attorney (or Public Counsel) to deal with.