Message from Yoshi-P inadequate.

[Lush]

They need to split the duty finder servers up for na/EU to many people for just one server.

[Yahyel]

Free access was a perk and there was not time period given, given something for free then complain when you don't get it!!!! Come on, its fixed and if you don't want to play don't but Yoshi has done an awesome job remaking a failure of a game into a great game in 2 years. If you dont want to play don't but don't go asking for apologies.

[Efrye]

There's always XI if you're looking for an amazing game with lots of developer communication.

I actually went back to XI in order to finish Wings of the Goddess (which is awesome by the way). Definitely much more exciting than clicking the metaphorical login button in FFXIV every five seconds. It wouldn't be half as bad if at least they had an automatic queue for it instead of just telling me to "try again when there's an opening". How am I supposed to know when it's open?

[Lorenzo]

They're not going into the why because it's going to be technical and it's going to fly over most people's heads. You can kind of read between the lines when they mentioned "improper optimization" in the NA/EU datacenter. It basically means someone fucked up and didn't create the same environment that they have in the JP datacenter, and the game is shitting the bed. "Spinning up" more servers will achieve nothing if the software has issues with the environment.

I thought the problems started to come up cause all the NA/EU servers where packed. Jap data centers had no problem cause they don't have that much people.

[Skies]

I see what you're saying but if they do have databases that buckle under that kind of load, more servers would at least be a temporary fix to allow players to enjoy the game while they work on a permanent fix.

But people are ALREADY crying that they can't stuff everyone in a single server!
You need to remember that 'adding more servers' in an MMO means adding more worlds. Adding more worlds will just cause people to cry even more "But I can't play with my friends!"

[wirewitch]

so people demand an apology from SE for the crashes, now it's not enough, lol.

I think what people want is more than what he offered which was 'Yes I'm sorry you are unable to log in, but you're gonna have to deal with it because that is the solution to the problem.'

To be fair, I can actually log in. It's staying in I'm having trouble with now. Every ten - fifteen minutes I get the 90k error...

[Wolfie]

I thought the problems started to come up cause all the NA/EU servers where packed. Jap data centers had no problem cause they don't have that much people.

They're two completely different datacenters. They've basically confirmed that there's been misconfigurations with the Toronto datacenter, which is something that would most definitely screw up a game regardless of how many people are playing.

[xopher]

They're two completely different datacenters. They've basically confirmed that there's been misconfigurations with the Toronto datacenter, which is something that would most definitely screw up a game regardless of how many people are playing.

Out of curiosity where are you getting your info about data center configuration? Do you have a source or is it just supposition?

[Wolfie]

Out of curiosity where are you getting your info about data center configuration? Do you have a source or is it just supposition?

It's an educated guess based on experience working in the same industry and by understanding the technical meaning behind the posts that Yoshi/devs are making.

Typical set up for global software that tries to support multiple geographic locations is Authentication (FFXIV login servers) > Routing (The lobby server) > Local Server Cluster that serves your software (JP "datacenter", NA/EU "datacenter). Environment misconfigurations in different geographic locations can happen, especially when the team making the software is based in only one time zone/country and server machines themselves are managed in a separate datacenter.

[xopher]

Right but you said "they've basically confirmed misconfigurations". I was curious from what data you interpreted that idea.