Your Customer's Trust, Confidence and Loyalty

[ClaireBear]

A bad taste in your mouth? That's completely unfair to everyone who digitally bought it up on PC, maybe even ppl who preordered physically. Call me jealous or whatever, but it bullshit that they're giving a free complementary game AND a refund to PSN ppl. What makes them better than pc ppl at all? And tons of ppl (pretty much like me probably) Own a PS3 but prefers to play MMOs on PC. To hell that they couldn't/won't be able to play EA, I don't call playing like 3 hours for the whole weekend cause of errors, bugs, crashes, maintenance, login limitations or whatever they/the game threw at us, as playing the EA at all.

As I said, jealous or not, this is fu***** bullshit, and yeah i'm pretty pissed, my patience's running low and I really believe they should come with a workaround for all of us who preordered for the EA (as most ppl stated, a moogle cap and a caith sith doll's not enough for a preorder, we're all here for EA)... Even if they just give us like 3~5 days of extra free time without having to pay a sub, at least that's something and it shows that they care even if a little...

Ps: I did love the game, don't misunderstand me, which is btw why the hell i'm complaning so much, cause I just can't play at all... Also, sorry about the 'bad manners' didn't mean to troll or anything, it's just that... wtf?!

No worries. I'm sure a lot of people don't know about the full refund and free complementary game solution for PSN customers unless they followed the forums, had a friend who bought through the PSN store, or read my original post.

And it really was unfair and I previously voiced how unfair it was but people claimed I was dense or being a troll when I said SE should have found a more viable solution so that everyone would benefit at least those who preordered.

[Sahdee]

And it really was unfair and I previously voiced how unfair it was but people claimed I was dense or being a troll when I said SE should have found a more viable solution so that everyone would benefit at least those who preordered.

I've come to the conclusion you can't say anything on these forums without being called a troll, a hater, racist, crying, raging or any number of things.

I would suggest you only pay attention to the people who can say what they want to say without name-calling and outright rage.

On a side note, this is approximately how a big chunk of the forum population appear in my head:



Because nothing beats a visual aid =]

Really, there's nothing to be gained by attacking anyone and everyone who simply dares voice their concerns.

If someone wants to complain, I honestly don't see why they shouldn't.
After all, how would SE even know anything was wrong without people telling them?

And btw, that's a basic principle that carries into RL too ;P

[ClaireBear]

I've come to the conclusion you can't say anything on these forums without being called a troll, a hater, racist, crying, raging or any number of things.

I would suggest you only pay attention to the people who can say what they want to say without name-calling and outright rage.

On a side note, this is approximately how a big chunk of the forum population appear in my head:



Because nothing beats a visual aid =]

Really, there's nothing to be gained by attacking anyone and everyone who simply dares voice their concerns.

If someone wants to complain, I honestly don't see why they shouldn't.
After all, how would SE even know anything was wrong without people telling them?

And btw, that's a basic principle that carries into RL too ;P

Good to learn and to foster whether it be in real life or the Internet. =)