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  1. #11
    Player
    Svichi's Avatar
    Join Date
    Aug 2013
    Posts
    27
    Character
    Aeolus Svichi
    World
    Gilgamesh
    Main Class
    Dragoon Lv 80
    It hasn't even been two days. 2 days! And in 2 more days it'll be officially released. Now if this persists for a week, then I'd say you have a legitimate reason to go running down to SE's offices with torches and pitch forks. Until then just sit tight with the rest of us.
    (1)
    I need a better signature.

  2. #12
    Player
    SakiKoyo's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Saki Koyo
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 50

    Local law Vs TOS

    Sadly for SE your local consumer rights normaly take precident over Terms and conditons, they can write up some stuff i am sure but the consumer is protected regardless.
    (0)

  3. #13
    Player
    Eiz's Avatar
    Join Date
    Nov 2011
    Posts
    54
    Character
    Eiz Zvahk
    World
    Ragnarok
    Main Class
    Conjurer Lv 50
    That's pretty much the message.
    (0)

  4. #14
    Player
    Efesell's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    A'lin Taqa
    World
    Adamantoise
    Main Class
    Monk Lv 51
    Basically no matter how awesome of an armchair lawyer you might fancy yourself, SE and any other outfit are going to have a solid way of going "Yeah, no dice. Sorry".
    (0)

  5. #15
    Player
    Join Date
    Apr 2011
    Location
    Ul'Dah
    Posts
    648
    There are laws that protect consumers for a reason..
    The people who think no one has a right to complain, are just children or simply too ignorant, to know any better.

    Cash tendered for services rendered.
    That's how the world works..
    Not cash tendered for services not delivered..
    Period..

    Hang in there a bit and let them try to fix it though.
    Don't just jump on the refund band wagon..
    (0)

  6. #16
    Player
    Sonitus's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Sonitus Maithiumbra
    World
    Gilgamesh
    Main Class
    Pugilist Lv 52
    Quote Originally Posted by Svichi View Post
    It hasn't even been two days. 2 days! And in 2 more days it'll be officially released. Now if this persists for a week, then I'd say you have a legitimate reason to go running down to SE's offices with torches and pitch forks. Until then just sit tight with the rest of us.
    That's the thing a lot of people are failing to grasp. I understand we're all upset and annoyed over this inconvenience but we have to remember they didn't even have to GIVE us an early access to begin with. What is happening right now means this game is a lot more popular than they thought it would be, which is good. If this continues to happen a week from now then there is justification to be 'Up in arms'. A lot of people venting and complaining are the ones who haven't experienced launch games for online games. No I'm not talking about just any launch game I'm talking about POPULAR online games.

    Just give SE a chance guys let them fix this before release. Although if you're so hellbent on jumping ship on a game you claim to enjoy and support on its early access then good riddance. Less queue time for people on the more popular servers.
    (0)

  7. #17
    Player
    WarJunkie's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Bastion Hightower
    World
    Cerberus
    Main Class
    Gladiator Lv 17
    Quote Originally Posted by Eekiki View Post
    Unfortunately SE (and every other software publisher) gets around this by forcing everyone to agree that the software is provided "as is" and that their customers have no legal recourse to hold them accountable when their software doesn't work.

    In fact, according to the license agreement, we don't even own the software that we paid for. We are all at the mercy of SE and there's nothing we can do about it. We paid our money, so the joke's on us.
    Actually in Australia that may not actually be the case. It is very well established that "despite what is in a contract, there may be terms and conditions outside that agreement that the law imposes. For example, it's no use having a clause saying 'no refunds' when the law actually gives people a non-excludable right to a refund under certain circumstances".

    And changes in Consumer and Fair Trading Laws treat many online purchases as subject to the laws of the purchaser's location rather than that of the seller i.e. if you buy it from an online site in Japan and your in Australia it is as if you bought it from an Australian based retailers.

    Just some food for thought...
    (0)
    "He was a bastion against the darkness, a tower that rose high above the evil that surrounded him"

  8. #18
    Player
    ImaDeadmage's Avatar
    Join Date
    Jan 2012
    Posts
    3
    Character
    Ima Deadmage
    World
    Ragnarok
    Main Class
    Gladiator Lv 50
    One can question legalities as much as we like, doubt there will be a legal problem for SE. From my perspective the problem is retaining players and not receiving adverse publicity which may affect the success and popularity of the game in the future. Problems can be tolerated if we receive information ..... their communication concerning this problem is unacceptable. Tell us what's up and what time they need and less for us to be upset about. SE PLEASE READ THIS, TELL US WHAT IS UP AND HOW LONG YOU NEED SO WE CAN GET ON AND DO SOMETHING ELSE WITH OUR TIME WHILE IT GETS FIXED.
    (0)

  9. #19
    Player
    Maze's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    6
    Character
    Moira Madrigal
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Sue for $39? Mwah ha ha ha ha!
    (0)

  10. #20
    Player
    SakiKoyo's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Saki Koyo
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 50
    I have been in many game launches Aion SWTOR wow long ago Lord of the rings City of Heros many to name they have all had the same issues they either had game bugs but most have the same problem "OMG we did not expect so many to connect" excuses or the network / hardware not meeting demand. They are limiting logins so the servers are not overstressed, the game goes live in a few more days with all the same servers and as it stands client / server platform. If its worse now it may be even worse on release day. And that will be another day of Queues and downtime i am fully expecting based on the 10 other mmos i played from beta to launch.

    But its been 10 other beta launches to full game releases and all have had majorly the same issue, By now they should be somewhat prepared for the numbers that join on EA and launch and have equated that into the design for EA setup.
    You can just go look at the japanese server Tech support it had 4-5 posts earlier today, one was about NA/eU odly enouth.

    the idea of the post is to make SE aware they need to do better and get this sorted soon. EA and release is where you hook players or lose them the origonal version of this game i got from beta to end died as ppl lost interest in it. Now please SE get all your guys in get everything ironed out even if its a 24hr compelte shut down and matinance bring it up as a shining light of how to do it right after falling so far down expectations
    (0)

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