Communicate to us SE

[Gapik]

I don't understand why you people insist updates on the issues every 15 minutes, .

Which 15 minutes?

The 12x15 minutes of the 1st fix? (3hr) which worked until the first person logged in!
The 10x15 minutes of the 2nd fix (2.5hr) with steps being taken to stop it happening again) which worked until the first person logged in!
or maybe the countless 15 mins inbetween?

Im all for patience, MMO's dont launch without glitches but please stop blindly defending Square..Its not why are people asking for updates, but why are Square not giving updates!

Square are offering a product (FF14) and a service (X Dollars/Euros/Yen a month for uninterupted gameplay) and theyre currently not delivering.

Also I believe if these were problems on the Japanese servers Yoshi-San would be giving constant updates, not because I think Square treat Japanese better but more that the Japanese wouldnt put up with broken promises and a failure to fix a game over 18 hours and 2 repairs (inb4 anyone comments DF hasnt worked since server up, it was slugish and not updating..but at least it did work b4 the 1st fix).

[Niadissa]

Which 15 minutes?

The 12x15 minutes of the 1st fix? (3hr) which worked until the first person logged in!
The 10x15 minutes of the 2nd fix (2.5hr) with steps being taken to stop it happening again) which worked until the first person logged in!
or maybe the countless 15 mins inbetween?

Im all for patience, MMO's dont launch without glitches but please stop blindly defending Square..Its not why are people asking for updates, but why are Square not giving updates!

Square are offering a product (FF14) and a service (X Dollars/Euros/Yen a month for uninterupted gameplay) and theyre currently not delivering.

Also I believe if these were problems on the Japanese servers Yoshi-San would be giving constant updates, not because I think Square treat Japanese better but more that the Japanese wouldnt put up with broken promises and a failure to fix a game over 18 hours and 2 repairs (inb4 anyone comments DF hasnt worked since server up, it was slugish and not updating..but at least it did work b4 the 1st fix).

Okay, with this one, I have to respond. In no way, shape, or form did Square ever guarantee uninterrupted gameplay. That is just not a promise any MMO would ever make. Not saying that this issue is acceptable, but I do want to make sure that we have our facts straight.

[Gapik]

Okay, with this one, I have to respond. In no way, shape, or form did Square ever guarantee uninterrupted gameplay. That is just not a promise any MMO would ever make. Not saying that this issue is acceptable, but I do want to make sure that we have our facts straight.

This is true and I agree its impossible..but with the word limit in a post.. words and sentances have to be changed to get the point across...think with the least disruption possible.

I want this game to sell well...but at this moment there are people who are going to review it playing and they can do...well...fates....not too mention square have made 2 fixes neither of which worked and this is unlikely to look good in a review!

[seikenflash]

Which 15 minutes?

The 12x15 minutes of the 1st fix? (3hr) which worked until the first person logged in!
The 10x15 minutes of the 2nd fix (2.5hr) with steps being taken to stop it happening again) which worked until the first person logged in!
or maybe the countless 15 mins inbetween?

Im all for patience, MMO's dont launch without glitches but please stop blindly defending Square..Its not why are people asking for updates, but why are Square not giving updates!

Square are offering a product (FF14) and a service (X Dollars/Euros/Yen a month for uninterupted gameplay) and theyre currently not delivering. Also I believe if these were problems on the Japanese servers Yoshi-San would be giving constant updates, not because I think Square treat Japanese better but more that the Japanese wouldnt put up with broken promises and a failure to fix a game over 18 hours and 2 repairs (inb4 anyone comments DF hasnt worked since server up, it was slugish and not updating..but at least it did work b4 the 1st fix).

You say they don't give updates, yet their twitter feed has a new post every 1-3 hours, the twitter is chalked full of updates to to the current issues, so I really don't understand where this 'square is not giving updates' business is coming from, and I can clearly see those twitter updates, it's not blind defense, the information is there people just aren't looking.