I'm having the same damn problem... bought the collectors via PSN on Aug15, playd the beta phase 4, got the receipt via email with no pre access code.. when I try to log in the game it says "No valid or active service account is available to play FFXIV ARR".....

theres always a damn problem with SE it pisses me off that other than here theres no comment about this problem... Its like for them everythings fine... And i live in the caribbean