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  1. #1
    Player
    ClaireBear's Avatar
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    Aug 2013
    Location
    Gridania
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    79
    Character
    Claire Bear
    World
    Midgardsormr
    Main Class
    Scholar Lv 70
    Quote Originally Posted by Syratheon View Post
    They shouldn't. He or she just wants free stuff. We had the same kind of people in another game I played who wanted shit when other people had problems.
    FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

    And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.
    (0)

  2. #2
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by ClaireBear View Post
    FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

    And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.
    you just said so yourself that you bought it on Aug 15 -17, so you probably shouldn't even be on this thread. go play ff14:arr! XD
    (0)

  3. #3
    Player
    Syratheon's Avatar
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    Aug 2013
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    36
    Character
    Syratheon Sangrimoire
    World
    Gilgamesh
    Main Class
    Arcanist Lv 20
    Quote Originally Posted by ClaireBear View Post
    FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

    And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.
    I figured you bought it after the problem date and had NO PROBLEMS thus requiring NO COMPENSATION. And how is that not fair? They decided to be a nice company and give back the money for a game which we can't play and for the inconvenience given the game free. It was a smart move on their part cause I almost decided to stop supporting them.

    Those who didnt get the issue get their game ad their play time. Lets say you bought ice cream, got it, and is now enjoying it. Someone else comes up and before they are handed theirs the merchant drops it. He feels bad and pays for the ice cream out of his own pocket. Do you think he should be your ice cream too to be fair? No he shouldn't. Sit your ass down.
    (1)

  4. #4
    Player
    ClaireBear's Avatar
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    Aug 2013
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    Gridania
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    79
    Character
    Claire Bear
    World
    Midgardsormr
    Main Class
    Scholar Lv 70
    Quote Originally Posted by Syratheon View Post
    I figured you bought it after the problem date and had NO PROBLEMS thus requiring NO COMPENSATION. And how is that not fair? They decided to be a nice company and give back the money for a game which we can't play and for the inconvenience given the game free. It was a smart move on their part cause I almost decided to stop supporting them.

    Those who didnt get the issue get their game ad their play time. Lets say you bought ice cream, got it, and is now enjoying it. Someone else comes up and before they are handed theirs the merchant drops it. He feels bad and pays for the ice cream out of his own pocket. Do you think he should be your ice cream too to be fair? No he shouldn't. Sit your ass down.
    I'd prefer to stand thank you. An ice cream analogy really? Please learn to not make comparisons between two totally different things. This is a totally different type of business, SE isn't here to sell ice cream. Now back to your analogy, the ice cream man replaced his ice cream. He didn't replace his ice cream AND give the customer his money back because the ice cream man is smart enough to know that he would lose more by doing so.

    Anyways SE already made their decision but they could have handled it better. That is all.
    (0)

  5. #5
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
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    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by ClaireBear View Post
    I'd prefer to stand thank you. An ice cream analogy really? Please learn to not make comparisons between two totally different things. This is a totally different type of business, SE isn't here to sell ice cream. Now back to your analogy, the ice cream man replaced his ice cream. He didn't replace his ice cream AND give the customer his money back because the ice cream man is smart enough to know that he would lose more by doing so.

    Anyways SE already made their decision but they could have handled it better. That is all.
    well i could use some ice cream right now... and why dont you go to your EA right now? XD
    (1)

  6. #6
    Player
    FatChocob0's Avatar
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    Jun 2013
    Posts
    36
    Character
    Jax Castamere
    World
    Valefor
    Main Class
    Conjurer Lv 10
    Quote Originally Posted by ClaireBear View Post
    I'd prefer to stand thank you. An ice cream analogy really? Please learn to not make comparisons between two totally different things. This is a totally different type of business, SE isn't here to sell ice cream. Now back to your analogy, the ice cream man replaced his ice cream. He didn't replace his ice cream AND give the customer his money back because the ice cream man is smart enough to know that he would lose more by doing so.

    Anyways SE already made their decision but they could have handled it better. That is all.
    Still trying to figure out if they are trolling or really are that dense.
    (0)

  7. #7
    Player
    beater49's Avatar
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    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by FatChocob0 View Post
    Still trying to figure out if they are trolling or really are that dense.
    or both? some people just ALWAYS wants to win an argument. if you know what i mean.
    (0)

  8. #8
    Player
    Mors4's Avatar
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    Aug 2013
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    57
    Character
    Aika Fuwa
    World
    Ultima
    Main Class
    Lancer Lv 20
    Its just impossible the worst costumer treatment ever they dont know how to treat there costumer ;S
    (0)

  9. #9
    Player
    Kamina33's Avatar
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    Aug 2013
    Location
    Gridania
    Posts
    114
    Character
    Hamustaa Heika
    World
    Excalibur
    Main Class
    Thaumaturge Lv 45
    Quote Originally Posted by ClaireBear View Post
    FYI I bought the CE on PSN but luckily I ordered it after the 15-17. I don't think it's fair that those who had issues would get a $30-$60 game for free just for missing out on 3 days early start while those who didn't have issues get nothing.

    And why should SE give a free month subscription to all those who preordered whether they had issues or not? Because SE risks alienating the customers who paid. Giving equal compensation, it does not have to be in a form of a one month free subscription, would be a better choice and everyone will be happy.
    As far as alienating customers go, i don't think this is true. People who paid for the game and are currently enjoying early access don't care about anything else. They're enjoying early access. They don't even know about this atm, and most will likely never know about the current situation regarding digital CE downloads on PSN and the accompanying lack of access. We're the ones being alienated if there's anyone that fits that category. To say everyone should be compensated for this inconvenience, even if they didn't experience it for themselves is ridiculous.
    (1)

  10. #10
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by Kamina33 View Post
    As far as alienating customers go, i don't think this is true. People who paid for the game and are currently enjoying early access don't care about anything else. They're enjoying early access. They don't even know about this atm, and most will likely never know about the current situation regarding digital CE downloads on PSN and the accompanying lack of access. We're the ones being alienated if there's anyone that fits that category. To say everyone should be compensated for this inconvenience, even if they didn't experience it for themselves is ridiculous.
    ill drink to that! cheers! XD
    (1)