NA PS3 Players with Collectors Edition Pre-Orders in PSN

[Espi]

Your wrong. I've seen the screen shots of the message we were supposed to receive. We get a full refund and a complimentary copy of the edition we preordered. Only people who preordered the CE have yet to receive our free copy or message. It's more than a free copy, it also fixes our "no valid account" issue.

No I am not wrong and your post proves it. I recieved my refund YESTERDAY morning and got no messages from SE or PSN. It is not until you recieve the "golden ticket" XMB message that they tell you that they are giving you a complimentary copy...and lo and behold, I have still not recieved my XMB message.

If I didn't frequent FFXIV boards I would have no knowledge of any kind of compensation. Even the message on the client launcher only says to check your XMB for more information.

[Syratheon]

No I am not wrong and your post proves it. I recieved my refund YESTERDAY morning and got no messages from SE or PSN. It is not until you recieve the "golden ticket" XMB message that they tell you that they are giving you a complimentary copy...and lo and behold, I have still not recieved my XMB message.

If I didn't frequent FFXIV boards I would have no knowledge of any kind of compensation. Even the message on the client launcher only says to check your XMB for more information.

Exactly if I didn't dig and research I wouldn't have known about any compensation. That doesn't change the fact that we are to be compensated. I don't get what your trying to get at. We are supposed to receive a message and we are aware of the contents but have not yet received them. Something is wrong here. People who don't get online and check for solutions are just left in the dark till it does get addressed.

[Espi]

Exactly if I didn't dig and research I wouldn't have known about any compensation. That doesn't change the fact that we are to be compensated. I don't get what your trying to get at. We are supposed to receive a message and we are aware of the contents but have not yet received them. Something is wrong here. People who don't get online and check for solutions are just left in the dark till it does get addressed.

What I am getting at is in response to one of your earlier posts which was erroneous...

"The whole purpose of our refund wasn't for us to repurchase something we already did purchase. It was to compensate us, we were told to wait for a message with a free copy of the game."

We were not told to wait or what the exact purpose of the refund was for. Some even used the refund to purchase the SE edition becuase it was the only one available for those that purchased the CE version. SE or Sony or both screwed those who purchased the CE version, period.

[Syratheon]

What I am getting at is in response to one of your earlier posts which was erroneous...

"The whole purpose of our refund wasn't for us to repurchase something we already did purchase. It was to compensate us, we were told to wait for a message with a free copy of the game."

We were not told to wait or what the exact purpose of the refund was for. Some even used the refund to purchase the SE edition becuase it was the only one available for those that purchased the CE version. SE or Sony or both screwed those who purchased the CE version, period.

Your mistaken and i believe myself to be correct. The in game client had a post that said to wait for a xmb message. We were told to wait. Square was the one to let us know while Sony has been quiet.

[Espi]

Your mistaken and i believe myself to be correct. The in game client had a post that said to wait for a xmb message. We were told to wait. Square was the one to let us know while Sony has been quiet.

You mean these messages?

http://forum.square-enix.com/ffxiv/t...rom-Aug.-13-15

No mention of waiting for anything or about any kind of refunds...

[Syratheon]

You mean these messages?

http://forum.square-enix.com/ffxiv/t...rom-Aug.-13-15

No mention of waiting for anything or about any kind of refunds...

It says navigate to your XMB for further instructions. If your too dense to put two and two together I'm wasting my time. If we indeed received such a message we would know what the refund was for and then gotten our compensation. But we didnt. Only half of us did, the half with the standard edition. So I concluded something was wrong and still is wrong. Stop talking to me now its pointless. I'm taking a break from this thread till I can get on the phone with them.

[beater49]

No I am not wrong and your post proves it. I recieved my refund YESTERDAY morning and got no messages from SE or PSN. It is not until you recieve the "golden ticket" XMB message that they tell you that they are giving you a complimentary copy...and lo and behold, I have still not recieved my XMB message.

If I didn't frequent FFXIV boards I would have no knowledge of any kind of compensation. Even the message on the client launcher only says to check your XMB for more information.

settle down. i agree with you though. they (Square enix) could have posted in here, in the official sites, in the ff14 launcher or in twitter, fb or any social media. but no, they kept their asses i mean mouths shut. we had to rely on cheapskate Standard Edition purchasers to know what was in the XMB msg.

oh well... XD