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  1. #81
    Player
    Caar's Avatar
    Join Date
    Aug 2013
    Posts
    143
    Character
    Caar Masters
    World
    Behemoth
    Main Class
    Lancer Lv 60
    Bump. Still nothing, I doubt SE can do anything, they seem to rely everything on SE JP and son they will close for the weekend and get an answer back from them late sunday (like the 3102 error thing)
    (1)

  2. #82
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by Caar View Post
    Bump. Still nothing, I doubt SE can do anything, they seem to rely everything on SE JP and son they will close for the weekend and get an answer back from them late sunday (like the 3102 error thing)

    yeah and i bet only a handful of japanese understand english well enough to resolve this issue. and probably most of those english speaking japanese are NOT in square enix... oh my... we're done for! T.T

    [EDIT]
    im not bashing Japanese people. Most of them dont know much english because they dont need to. Nihongo is already a beatiful language.
    (1)

  3. #83
    Player
    Espi's Avatar
    Join Date
    Aug 2013
    Posts
    71
    Character
    Espi Lee
    World
    Diabolos
    Main Class
    Archer Lv 65
    Quote Originally Posted by Syratheon View Post
    The whole purpose of our refund wasn't for us to repurchase something we already did purchase. It was to compensate us, we were told to wait for a message with a free copy of the game.
    No. They refunded the money without any kind of information. There was no official announcement accompanying the refund that told you to wait and that you would get the game for free as compensation (hell, there still isn't).

    SE kept us in the dark and it is that lack of communication that is getting so many people irate.

    Standard business practice implies that if you get a full refund for a product, you ain't gettin the product. This whole fiasco is SE's fault, period.
    (2)

  4. #84
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by Espi View Post
    No. They refunded the money without any kind of information. There was no official announcement accompanying the refund that told you to wait and that you would get the game for free as compensation (hell, there still isn't).

    SE kept us in the dark and it is that lack of communication that is getting so many people irate.

    Standard business practice implies that if you get a full refund for a product, you ain't gettin the product. This whole fiasco is SE's fault, period.
    nicely worded.
    (1)

  5. #85
    Player
    Syratheon's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Syratheon Sangrimoire
    World
    Gilgamesh
    Main Class
    Arcanist Lv 20
    Quote Originally Posted by Espi View Post
    No. They refunded the money without any kind of information. There was no official announcement accompanying the refund that told you to wait and that you would get the game for free as compensation (hell, there still isn't).

    SE kept us in the dark and it is that lack of communication that is getting so many people irate.

    Standard business practice implies that if you get a full refund for a product, you ain't gettin the product. This whole fiasco is SE's fault, period.
    Your wrong. I've seen the screen shots of the message we were supposed to receive. We get a full refund and a complimentary copy of the edition we preordered. Only people who preordered the CE have yet to receive our free copy or message. It's more than a free copy, it also fixes our "no valid account" issue.
    (0)

  6. #86
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by Syratheon View Post
    Your wrong. I've seen the screen shots of the message we were supposed to receive. We get a full refund and a complimentary copy of the edition we preordered. Only people who preordered the CE have yet to receive our free copy or message. It's more than a free copy, it also fixes our "no valid account" issue.
    and hopefully they throw in some other items too like, maybe a free 1 year subscription for missing the early access because of their false advertising... XD
    (1)

  7. #87
    Player
    Syratheon's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Syratheon Sangrimoire
    World
    Gilgamesh
    Main Class
    Arcanist Lv 20
    Quote Originally Posted by beater49 View Post
    and hopefully they throw in some other items too like, maybe a free 1 year subscription for missing the early access because of their false advertising... XD
    If only haha. I'd even be cool with one month or let's say... Even letting play in early access like it was originally planned.
    (1)

  8. #88
    Player
    Mors4's Avatar
    Join Date
    Aug 2013
    Posts
    57
    Character
    Aika Fuwa
    World
    Ultima
    Main Class
    Lancer Lv 20
    Quote Originally Posted by Syratheon View Post
    Your wrong. I've seen the screen shots of the message we were supposed to receive. We get a full refund and a complimentary copy of the edition we preordered. Only people who preordered the CE have yet to receive our free copy or message. It's more than a free copy, it also fixes our "no valid account" issue.
    yes is a full package :*( and they keep us in the dark
    (1)

  9. #89
    Player
    Dcc1464's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Joshua Morgan
    World
    Diabolos
    Main Class
    Lancer Lv 50
    Quote Originally Posted by beater49 View Post
    and hopefully they throw in some other items too like, maybe a free 1 year subscription for missing the early access because of their false advertising... XD
    That would be awesome but i believe the reason we are "getting" the game for free is kinda for that. Now if the "extra items" are the CE bonuse and the SE guys get that im gona be pissed that i sat around this much longer than the SE guys and they get a free upgrade out of it also
    (1)

  10. #90
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Everyone, please like my first post. i read that high views and high likes in a single post MAY prompt investigation from mods. please guys. its worth the try.
    (1)

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