Quote Originally Posted by Syratheon View Post
The whole purpose of our refund wasn't for us to repurchase something we already did purchase. It was to compensate us, we were told to wait for a message with a free copy of the game.
No. They refunded the money without any kind of information. There was no official announcement accompanying the refund that told you to wait and that you would get the game for free as compensation (hell, there still isn't).

SE kept us in the dark and it is that lack of communication that is getting so many people irate.

Standard business practice implies that if you get a full refund for a product, you ain't gettin the product. This whole fiasco is SE's fault, period.