Why do I have 2 service accounts to choose from and neither has my beta 4 character!

[Caar]

Did everyone made their character on the second service account on phase 4?

[Maelo3507]

Did everyone made their character on the second service account on phase 4?

I only made characters on one account I did not even know of a second one until this morning. So no I did not make any characters on any accounts other than the one I was using for beta 4.

[jab2003]

OK guys, I got the fix! But you aren't gonna like it...

Basically we attached our Early Access code to the wrong account. Your P4 characters aren't gone, they are just on the account that is not activated (you can see them as your forum avatars).

A guildmate of mine just gave me another Early Access code, I attached it to the other account, logged in with that account and voila!...my level 20 P4 character is back!

So either:

1) get another code
2) submit a ticket to transfer your code (they will let you do this, but it could take days)
3) start a new character

Hope this helps and good luck!

[SugahBoogah]

OK guys, I got the fix! But you aren't gonna like it...

Basically we attached our Early Access code to the wrong account. Your P4 characters aren't gone, they are just on the account that is not activated (you can see them as your forum avatars).

A guildmate of mine just gave me another Early Access code, I attached it to the other account, logged in with that account and voila!...my level 20 P4 character is back!

So either:

1) get another code
2) submit a ticket to transfer your code (they will let you do this, but it could take days)
3) start a new character

Hope this helps and good luck!

how does that even happen?

[aswedishtiger]

OK guys, I got the fix! But you aren't gonna like it...

Basically we attached our Early Access code to the wrong account. Your P4 characters aren't gone, they are just on the account that is not activated (you can see them as your forum avatars).

A guildmate of mine just gave me another Early Access code, I attached it to the other account, logged in with that account and voila!...my level 20 P4 character is back!

So either:

1) get another code
2) submit a ticket to transfer your code (they will let you do this, but it could take days)
3) start a new character

Hope this helps and good luck!

How does one attach a new early access code to Service 2? these directions aren't clear. How are PS3 users going to accomplish this?

[Johncue]

How does one attach a new early access code to Service 2? these directions aren't clear. How are PS3 users going to accomplish this?

So anyone have a spare early access code? I know this is probably a silly question, but I had to try!I used my early access on second account by mistake! Arrggh. Looks like I won't get to use my P4 Beta character until Tuesday!

[aswedishtiger]

Did everyone made their character on the second service account on phase 4?

no i think all characters were made in P4 were linked to the first one. the issue came with the screen where it said

"OPTION : character name
BONUS: mog hat sith doll

i think players instinctly clicked "create new service" just because i guess it seemed like the correct decision. however other players did not opt for this yet still get a new service account with no characters on it.

I also am theorizing that SE automatically generates a new service account for you because Service 1 was just for beta (this was confirmed to me from an actual SE employee i called 2 days ago) the guy ALSO confirmed that my character was in fact on Service 2. This however is not the case, I log into empty servers and frustration. It'd be 1 thing if I didn't call and I just rolled the dice banking I was correct.

BUT I did call, waited for almost 3 hours to speak to someone, get confirmation then on Early Access I find it all to simply not be true. This isn't what my $87.97 should be yielding. I understand day 1 MMOs ok congestion, log in issues, server kicks. Understandable and predictable.

However when I dump a substantial amount of hours (for the time allotted last weekend) and nearly 90 dollars via Amazon for the product. I do expect some sort of response or something.

Frustrated