legacy account but no access to early access WTF

[Alphaeus]

hi guys had to recently do a system restore on my pc and lost my "Legacy beta client" launcher but i also deleted my email with the legacy client download in it the day before my pc crashed. How do i get the client back and will i lose my early access some1 plz help. tyvm

[Scelestic]

They wiped out just about my entire account history then denied me the legacy promotion.

Same here- Went to check my Account History to prove I should have Legacy, and there was no history of me ever having a sub even though I played, or atleast payed for atleast 12months of Sub.

[Alphaeus]

well i was in beta phase 3 and 4 and had the launcher but when my pc crashed and did a system restore i lost my launcher and client on my desktop so i dont know what to do i tired to download the phase 4 launcher client as its supposed to be the same as the 1 legacy players need to play the real game but it says "There are no valid service accounts" would love some kinda info on this crap.THX

[KuroMiso]

well i was in beta phase 3 and 4 and had the launcher but when my pc crashed and did a system restore i lost my launcher and client on my desktop so i dont know what to do i tired to download the phase 4 launcher client as its supposed to be the same as the 1 legacy players need to play the real game but it says "There are no valid service accounts" would love some kinda info on this crap.THX

You just need the regular game client. There isn't a special one for legacy players. The only difference is that legacy players will be able to install the latest patch when they sign in. Are you sure that you have a Legacy account and not a regular 1.0 account? When you log into your Square Enix account you should see the Legacy icon like in this picture.

[Silverghost]

Legacy Status = 90 days of paid subscription "AFTER" Jan 2012

Glad they did such a great job of communicating that..../sarcasm off

[Sheva]

I just went and looked up my account history and here is what it lists
Sep. 2, 2010 FINAL FANTASY XIV Registered

Seems to me something is missing. I sure hope someone at SE sees this as something needs to be done about this soon.

[Alphaeus]

on the beta it said i was a Legacy status i played in aug 2011 till jan 2012 and then quit soon after and i checked my account and i dont have the legacy icon now! do i have to buy the fucking game again or what? SE doesnt seem to talk much or atleast answer these important questions some1 with info plz help a mang out

[Eury_Thorn]

wow this is pretty messed to to see that i dont have a legacy account even tho i know i should and didnt realise ...... i would have preordered but i kinda screwed myself .... owell guess ill just have to wait 2 more days till i can play

[khovel]

on the beta it said i was a Legacy status i played in aug 2011 till jan 2012 and then quit soon after and i checked my account and i dont have the legacy icon now! do i have to buy the fucking game again or what? SE doesnt seem to talk much or atleast answer these important questions some1 with info plz help a mang out

you don't have to buy the game, just owning 1.0 gives you the free upgrade to ARR. likewise if you owned 1.0 CE you got the free CE items for ARR as well. You only need to rebuy the game if you want it for PS3 or Want the physical collectors items.