legacy account but no access to early access WTF

[Eury_Thorn]

so yeah i have a legacy account and legacy character but no access to early access i get this message when i login to the client

also account managment says this

Registration Status Not registered

No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.

Proper registration through the FINAL FANTASY XIV: Mog Station is required.

* Users participating in early access must also complete registration by August 30, 2013. Using the code enclosed with your package, please complete registration through the FINAL FANTASY XIV: Mog Station.

i mean wtf i was doing closed beta for the original 1.0 launch this is messed up man

[Karishin]

Calm down and wait for the early access to begin before freaking out. There was a twitter post that said as much.

[khovel]

does your account show Legacy on the secure site? or basically did you pay for 3 months with 1.0. if so, SE will do something about it. if not, you need to pre-order the game to play EA

[akaTnT]

Same issue here, legacy character from 1.0 CE but I have same error msg as OP. I guess all I can do is wait and hope I can play for EA.

[Griffdog]

I am getting the same thing..was wondering if anyone had similar issue. Does anybody have info on this?

[BlossomRose]

There was a post and a tweet saying that Legacy players would NOT have to do ANYTHING WHATSOEVER to get in Early Access.

You're panicking over nothing. You're already set up.

[Thunderclaude]

I have this problem as well. I registered and started playing FFXIV in June of last year. I paid for every month till they shut down to build 2.0. I was in phase 4 as Legacy, am on a Legacy server, but apparently am not Legacy according to my service account. Whats the best way to contact SE about asking them to check into my Legacy status?

[Kaihri]

A friend of mine also said he payed the 3 month requirement and he isn't counted as Legacy. He has talked to SE and they said they can no longer change accounts to Legacy.

You can tell if your Legacy by looking at your service account and seeing if it has the Legacy symbol on it.

[Drekster]

Here where exactly do you see that symbol Kaihri?
I can't seem to find any trace of my account being Legacy while I paid for over 12 months.

[Slayn]

Same here I am legacy character interesting that I am unable to Download the update that they had supposedly at 5 23 am in the morning. Unless like you guys said they already have us in Game. When I logged in during phase 3 and 4 my character on the side of its name stated (LEGACY) and paid over 3 months of subscription before it became free as well i have the collectors edition of Final Fantasy 14. So not sure what to do since SE phone lines are busy like crazy and will most likely not get through with someone. Or am I ok and have to wait until Early Release time starts. Please feed back with information to clarify what is going on. I remember from the letter of producer if im not mistaken that those that beta test had access to early release and would use the same game client of phase 4 to access ER. Thank you guys for reading this piost i hope i can get some information on what is happening.