Post questions or problems regarding Early Access and Preorder Codes here

[seraseth]

That's not quite true, people paid for the game with a preorder bonus of early access.

Some people already had the game from 1.0 and paid again for the early access.

[GunnarWolfram]

I wanted to know if I own both copies (PS3 I bought for early access, already owned PC version from 1.0) Can I play early access on both or just the device that I got the code for(PS3)

[Yagoua]

I am doing the same thing and having the issue of Eu code for an NA account, but I ultimately paid for the PS3 version not the early access. The early access is just a bonus. That's probably splitting hairs though.

[Envision]

I am doing the same thing and having the issue of Eu code for an NA account, but I ultimately paid for the PS3 version not the early access. The early access is just a bonus. That's probably splitting hairs though.

They entice people to pre-order the game with the bonuses of having Early Access and a few in-game items. To take-away those bonuses is not something a respectable company would do. You should've seen what happened to the game "War Z" when they made false claims to their players who pre-ordered their game.. Valve took their game off steam before they could get their crap together.

[DemonRay888]

After waiting about 2 hours in the Chat queue

Status: Canceled
There are no agents available to chat with you right now. Please try again later.

REALLY?!?!?!?!?!?! You put me on queue, then you say there's nobody there? I really do NOT understand this! @___@

[whazupdoc]

Got my codes sorted installed new client but when i start it the user agreement / refund policy is for US and Canada im in the EU please help

[eculley]

I waited 2 hours in chat queue and got the same " no agents available to chat " haha - - SE, you guys suck.. seriously.

[ClaicYuzolt]

I bought the game from Green Man Gaming. I am getting Error 2: Already in use.

I e-mailed GMG, they told me to contact SQE...

Can someone give me the number that I need to call to get in contact with Square Enix?

[Acelynne]

Has anyone been having issues registering the Early Access code?

I keep getting this error with mine:


Other people according to this are not having this issue: http://www.reddit.com/r/ffxiv/commen..._site_working/

And, yes, this is with an NA Early Access Code from this website: http://preorder.na.finalfantasyxiv.com/downloadpc?code=

I've tried again today and still comes up with that error. The codes are valid. I already have the 20-digit Early Access Code for the NA version starting with "RAAU".

I've already tried changing region or language, nothing works.

[Envision]

I wonder if it might be because everyone's topic is the same and they know they can't assist you. I know they're actively trying to fix the region stuff so at least you have that to hang onto. Still that's no excuse for them to just make you wait 2+ hours then just tell you "tough luck". -_-