Quote Originally Posted by Wolfandre View Post
Bad news bears. Your characters only start with that item on creation, and any characters created after redeeming the code would have the armguards.

Best of luck with that support ticket, however. Maybe they'll be forgiving.

EDIT: Let us know how it goes, because I missed out on the A.A.'s too. If they let you have it, I'd be more than willing to rifle through a few copies of FFXIII to find a code.
Let's say I've registered the Onion Helm and Garlond Goggles to my account, but because of when I made one of my characters, they only have one of these items. Will this character still only have one of the items in FFXIV:ARR? Or will both of them be resent?

In this case, both items would be (re)delivered to the character.
If you still have the unused Garlond Goggle code, it can be registered to your account after the official start of service. Also, all characters created on your service account will receive the item.
From the Purchase Question thread.