Quote Originally Posted by TRALYNN View Post
Bayohne, if you are in contact with support you might mention that my account said the same but I was able to fix it by reactivating a "cancelled" account that was showing under my services. One says Legacy and the other doesn't but it still worked for me. I think that it was an account I made for the original beta so maybe somehow they get glitched together. Hopefully this might work for the OP.
Hi Tralynn,

There's actually a separate issue going on than the one you mentioned, but thanks for posting and trying to help out Very appreciated!

And Rex, in general, Alhanelem is right, but we do read everything so you don't need to call to us to help!