[Reminder] Are you ready to cry again? (2° Wave of Alpha invites tomorrow, 3 dec.)

[Mug]

I guess they saw our complaints =P

[Spectre]

Well, you've made me into a liar, I do have another comment after from my previous post. (#402)

You talk a lot about throwing insult, but you keep doing it yourself in a passive-aggressive sort of way. Well, more just aggressive under the veil of "horrible company misstep that need to be pointed out so it never ever happens again or else."

***SNIP***of course, without mentioning the fact that making a rule and then not honoring it in the face of your paying customers is a *very* bad marketing move.

You keep coming back to it...

So if we take the reason they gave us here: http://forum.square-enix.com/ffxiv/s...756#post906756 ... then your saying that even though they didn't get enough active applications with "specific types of machines, setups, connection types, ISPs, geographical locations and other configurations", they should have just gone ahead and tested under conditions they didn't believe were optimal? Or are you saying they should have delayed the alpha and asked our permission to change test participant pool so they could test they way they felt was best?

I mean it's either that, or you are saying they lied. In that case, why bother supporting them anymore?

***SNIP*** There's a large number of people that just signs for every alpha/beta they see (there even are sites that list them all for their convenience) in order to have something new to play for a couple hours.

They log in, provide a warm body, log out, and never come back again, without providing any feedback at all.

By opening the alpha to everyone, SE opened the doors to a large number of those, excluding many that simply were much more deserving of the spot. Not a good idea.

So again, "Not a good idea" to test under optimal configuraitons? or they lied? They have mentioned many times that they needed the "warm bodies" for the stress test. Over and over again they have mentioned limited participation in the alpha BECAUSE it's a stress test. Any feedback they get is a bonus, but it's the server preformance they are trying to gauge.

Your saying that they should have thrown that out, and made sure that less optimal "warm bodies" were there instead of what they needed. Why bother testing at all if they can't do it they way they think it needed to be done?

No, I'm not putting words in your mouth. That is the logical conclusion to the argument you are making. That... or again, they lied. You keep coming back to the "wrong" they did. So what wrong was it? Getting the testing they needed done at the inconvenience of some 1.0 customers? Or lying to all customers in an inept marketing ploy?

Personally, I think I have about as much reason to believe the "marketing ploy" argument as I do the "yanked alpha applications because of forum behavior" possibility.

[Abriael]

You talk a lot about throwing insult, but you keep doing it yourself in a passive-aggressive sort of way. Well, more just aggressive under the veil of "horrible company misstep that need to be pointed out so it never ever happens again or else."

How is that an insult again?

So if we take the reason they gave us here: http://forum.square-enix.com/ffxiv/s...756#post906756 ... then your saying that even though they didn't get enough active applications with "specific types of machines, setups, connection types, ISPs, geographical locations and other configurations", they should have just gone ahead and tested under conditions they didn't believe were optimal? Or are you saying they should have delayed the alpha and asked our permission to change test participant pool so they could test they way they felt was best?

If you think they couldn't have achieved exactly the same mix of "specific types of machines, setups, connection types, ISPs, geographical locations and other configurations" while keeping it only to active subscribers you're basically dreaming. It's statistically impossible.

I mean it's either that, or you are saying they lied. In that case, why bother supporting them anymore?

Putting aside the fact that companies lie through their teeth all the time, they stated clearly that only active accounts were eligible for the test, and then let in inactive accounts. That is, in itself, a lie. Unless, of course, we don't assume it's an oversight, which is probable.

So again, "Not a good idea" to test under optimal configuraitons?

You're continuing to bring up the theory that they HAD to include inactive accounts in order to achieve "optimal configurations", which they never said, and is honestly a rather laughable assumption.

And yes, you're putting words in my mouth. Your "logical conclusion" has nothing to do with logic, and is based on a metric ton of flawed assumptions.

[Spectre]

didn't read the link did you? Here it is again, and highlighted.

That's exactly what they said.

Greetings everyone,

I know the alpha tester selection process is a hot topic, and while I cannot disclose the selection process, I do want to pass on some additional details to help you better understand the situation. To ensure a broad scope of testing for the Alpha Test, we did accept users with specific types of machines, setups, connection types, ISPs, geographical locations and other configurations that we need to test that may, or may not, meet every requirement on the application. Alpha is an important first step for testing and we need to make sure we have a wide breadth of users testing it.

We appreciate your understanding, and we look forward to further expanding our selection in the future. In fact, there are a few Yoshida posts that we're working on today that go into further detail on this.

It's not a theory, it's a quote.

[vax]

didn't read the link did you? Here it is again, and highlighted.

That's exactly what they said.

Well... SE it says that Alpha is only for NA, EU and JP, but i know some people from Uruguay (EU account) and Chile (NA account) that got an invite. So... i started to believe that is pretty random.

[Abriael]

didn't read the link did you? Here it is again, and highlighted.

That's exactly what they said.

It's not a theory, it's a quote.

I did read it. And nowhere it says "we had to accept people that didn't have an active account". That snippet could be referring to anything and everything.

The little (actually enormous) flaw in your reasoning is that for most of the application period users with inactive accounts could not even apply. They would be bounced as soon as they logged in with an "your account is inactive, you can't apply" message.

Even assuming that the opening of the application to inactive accounts has been intentional (and it's a rather big assumption), when you do that kind of thing and change the rules you *need* to communicate it.

Not only because of the fact that active subscribers may rightfully feel cheated out of something that was initially reserved just to them, but also because a lot of inactive subscribers tried to apply initially, were bounced, and then obviously never retried, because no one actually told them that they could.

I have quite a few friends that tried to apply, got refused because their account was inactive, and never tried again. When they learned that other people with an inactive account got accepted, they obviously weren't anywhere happy about it.

Even assuming that your theory about them intentionally opening to inactive accounts is somewhat founded, their communication on the matter has been extremely lackluster, and when you deal with customers communication and transparency are always the key.

Doing this kind of things on the hush hush never works too well. If people notice, they won't be happy, and on the internet people *always* notice.

[Velhart]

new tweet



So if not today, perhaps tomorrow, eh?

湧くのが遅い orz

So SE thought they would do a two-nighter disappointment combo on me? Neat.

[JillyBean]

new tweet



So if not today, perhaps tomorrow, eh?

湧くのが遅い orz

I guess they saw our complaints =P

So SE thought they would do a two-nighter disappointment combo on me? Neat.

I said this on the other thread but: I am half-wondering if the date (6th) is a typo. They are suddenly going to deliver new accounts 3 days in a row? They've said Dec. 7 will be the next day on the JP twitter. They've said they will add new accounts "every two days". And if this is a new decision, wouldn't they say "another selection takes place tomorrow."

I'm over-analyzing. xD. I hope it's true.

[Dragonheart]

Surprise! New wave of invites tomorrow!

https://twitter.com/FF_XIV_EN

Moar tears incoming xD !

[Nix]

Well... SE it says that Alpha is only for NA, EU and JP, but i know some people from Uruguay (EU account) and Chile (NA account) that got an invite. So... i started to believe that is pretty random.

I don't think the person's actual address comes in to play here, just the type of account^^. Say for instance I had a Japanese account and I was living in Iceland (I know, nuts right?), I am pretty sure I'd be eligible for the Japanese Alpha based on my account type and not my place of residence.

I hope this makes sense!


Quick edit! - Due to time differences between Japan and the USA I wouldn't be surprised if we only saw one wave of invites as when the invites go out on say the 7th, it is still the 6th over here in the states. (Though I hope this is not the case! I would like to see more people get in that want to test!)