SOS Linkshell, and Their Irritating RMT'S

[Seari]

GM calls do work, they just don't ban people the second you submit the claim.

Nor to they ban / jail 20 mins after 2 calls either. Recent PT with LS at the wolf camp, for a good 30 mins we were MPK'ed by the RMT doing wtfever they were doing there. After the first nearly successful full party wipe, 3 of us switched to whm just to keep our tank going. When we saw their puller coming with half the wolf camp on our already pulled mobs, we switched to non aoe and watched him die once and then die when he got back to his PT. He was seen later in the front still pulling away with everyone huddled in a group. SE had the nerve to send me a customer satisfaction survey on that call. Hah! "Extremely Dissatisfied" is what they scored based soley on their lack of response. GM sevice in XI was much better.

[Renen]

Nor to they ban / jail 20 mins after 2 calls either. Recent PT with LS at the wolf camp, for a good 30 mins we were MPK'ed by the RMT doing wtfever they were doing there. After the first nearly successful full party wipe, 3 of us switched to whm just to keep our tank going. When we saw their puller coming with half the wolf camp on our already pulled mobs, we switched to non aoe and watched him die once and then die when he got back to his PT. He was seen later in the front still pulling away with everyone huddled in a group. SE had the nerve to send me a customer satisfaction survey on that call. Hah! "Extremely Dissatisfied" is what they scored based soley on their lack of response. GM sevice in XI was much better.

Better GM service... coming in 2.0

[Alhanelem]

GM sevice in XI was much better.

Got news for you. It's the same support staff for both games.

BTW, you don't get the survey message if you didn't get at least an auto-response in-game. If you're not in game when your call is processed, you should get an email to the email address you signed up with.