Why is FFXIV so unpopular?

[Jaimie]

First, as to the OP. There are numerous reasons, but the main one, based on the site you visited, is target audience. most of the gamers who visit that site prefer FPS games.

Now, on to the fight.

this game was released too soon
gameplay was terrible
the game was more frustrating than fun
beta feedback was ignored
current feedback is being ignored
graphics are being downgraded maybe
SE thinks they can reply on their loyal fans and PS3 users to save the game

Like it or not, SE pissed off a lot of potential customers, and, don't forget "word of mouth" does a better job of selling a game than TV ads do.

And, it's not just SE who is at fault for this games poor acceptance. Certain individuals (lets call em vets), are not "new user" friendly. Any potential customer who tries the game now, may not like the attitude of other players they meet, when they try the game. If you "vets", want the game to succeed, do the following:

tell SE to add an AH this one thing alone is gonna win or lose a lot of customers
tell SE to make the first 2 months free, and have a special event during the second month that attracts first time players (none of this kill a BAM crap)
finally, BE NICE AND HELPFULL to new players

[TheRac25]

gameplay was terrible
the game was more frustrating than fun
beta feedback was ignored
current feedback is being ignored
SE thinks they can reply on their loyal fans and PS3 users to save the game

http://www.youtube.com/watch?v=Rp6-wG5LLqE

meet the new boss, same as the old boss

[Jaimie]

http://www.youtube.com/watch?v=Rp6-wG5LLqE

meet the new boss, same as the old boss

whoooooooo are you who who

[Yrusama]

tell SE to add an AH this one thing alone is gonna win or lose a lot of customers

Wow, you snuck in propaganda like a political campaign manager. Also, a lot of current feedback is being ignored because:
1: this game is getting DELETED so the extra effort to add things to it would be wasted in the long run. In fact they could have just shut it down to be relaunched later, but instead they're giving us something to do while we wait.
2: there are a lot of trolls on the FFXIV forums. They aren't going to take all this crap seriously, and we have people like Rokien to blame because a good portion of his threads are trivial.

Bu I agree, there's some irony about paying customers bitching about this game like it's the worst thing in the world. We already know it's imperfect in 1.x, and it seems to me they pay to play so they can feel validated by pointing out the obvious flaws.