Why not make October and November free for everyone?

[Alhanelem]

Some people were crying and complaining, not just asking for clarification.

[Shougun]

Some people were crying and complaining, not just asking for clarification.

I hope they just take the time that conflicts with the free time and move it into your ARR subscription. Because anyone who paid for the game thus far is pretty much 99.95% likely to at least try ARR.

[Roris]

So in the end it rewards luck and not so much loyalty

Yeah that's pretty much how it feels like, I mean I'm glad for the people who can actually benefit the most from it and can just shrug it off, but a lot of people will only get 3 days for free at worst, not much you can do about it really except wait for a rep to clarify.

I hope they just take the time that conflicts with the free time and move it into your ARR subscription. Because anyone who paid for the game thus far is pretty much 99.95% likely to at least try ARR.

That would seriously be great and would be the best solution, hope they can do something like that.

[Quesse]

Some people were crying and complaining, not just asking for clarification.

Will some Rep please clarify what happens to the extra weeks we paid for. Are they lost or are they rolled up into ARR.

In english would be nice. >.>

PS. Why was the other (first) thread on billing deleted? Instead of going through the effort of deleting it, why not take the time to clarify and defuse the situation. Deleting the thread just makes it seem like there's something to hide.

[Colino]

Will some Rep please clarify what happens to the extra weeks we paid for. Are they lost or are they rolled up into ARR.

In english would be nice. >.>

I would think so, I can't see them just throwing away the extra days you paid for.

[Bharata_Senka]

Will some Rep please clarify what happens to the extra weeks we paid for. Are they lost or are they rolled up into ARR.

Nobody is going to be able to "over-pay". 1) You can only pay for one month at a time. 2) They are not allowing people to pay for another month after the September 30 cut-off period, so the last date that will be paid for is October 30 (or 31 or whatever).

If you pay for your month on Sept 10, you are paid through Oct 10, and can play from Oct 11 through Nov 11 for free.
If you pay for your month on Sept 25, you are paid through Oct 25, and can play from Oct 25 through Nov 11 for free.
Since nobody will be able to pay for another month on or after October 1, there is no possible way that you will be able to pay for service past November 1.

[Quesse]

If you pay for your month on Sept 1, you are paid through Oct 1, and can play from Oct 1 through Nov 1 for free.

If you pay for your month on Sept 29, you are paid through Oct 29, and can play from Oct 29 through Nov 1 for free.

Since nobody will be able to pay for another month on or after October 1, there is no possible way that you will be able to pay for service past November 1.

FTFY - since we're being technical, there is no 'playing' after nov 1 since nothing is saved.

And while you're explanation is technically correct, I don't see that its remotely fair as reflected in your astute example above.

[Malix]

FTFY - since we're being technical, there is no 'playing' after nov 1 since nothing is saved.

And while you're explanation is technically correct, I don't see that its remotely fair as reflected in your astute example above.

Yea i think the point is that its not fair lol

[Malix]

Will some Rep please clarify what happens to the extra weeks we paid for. Are they lost or are they rolled up into ARR.

In english would be nice. >.>

PS. Why was the other (first) thread on billing deleted? Instead of going through the effort of deleting it, why not take the time to clarify and defuse the situation. Deleting the thread just makes it seem like there's something to hide.

Its pretty much if you weren't those lucky few that subbed in the first week of sept. you wont get a free month, heck if i weren't lucky enough to sub in the first 2 weeks of sept than you wont even get 2 weeks of free time lol. if your in the category of subbing at the end of aug than you wil get only a couple of days of free time. I think this is one of those things where they try to come off as nice by the free time but actually most ppl arent really getting it. So in the end it rewards luck and not so much loyalty