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  1. #31
    Player
    Pietro's Avatar
    Join Date
    Sep 2012
    Posts
    37
    Character
    Gael Wanderling
    World
    Midgardsormr
    Main Class
    Alchemist Lv 90
    Day 7, still no resolved issue tech support keeps giving us the run around, latest chat someone posted tells them the servers are fine and it must be their save data (lolwat?) This is really some shoddy service. (I know i know, blogging w/e people need to know about this and not leave it sealed in the tech forums which basically gets no replies, they also don't let up post on the bug forums)
    (2)

  2. #32
    Player

    Join Date
    May 2011
    Location
    Gridania
    Posts
    487
    The same issues have arisen on Ragnarok also.
    (1)

  3. #33
    Player
    Delsus's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah, where else?
    Posts
    3,697
    Character
    Delsus Highwind
    World
    Odin
    Main Class
    Red Mage Lv 86
    Quote Originally Posted by Amherst View Post
    Gungnir is most certainly NOT fine. I've been having this issue quite frequently lately, mostly in the wards. It may be occurring less on our server than on Balmung, but it is still happening.

    I'm just glad I haven't been perma-stuck yet. Had a few scares recently.

    Edit: On a semi-related note, I can't help but feel that the servers are getting progressively worse as we get closer to 2.0. It's kind of funny, if you can get past how annoying it is at times.
    Not had an issue in the wards for ages, I did have one problem, about 2 months ago when the wards crashed and I was locked out for a bit, but since then nothing, I also use a 3g internet connection, and the only time I dc is when I move the modem out of signal. I really haven't seen anything recently.
    (0)

  4. #34
    Player
    RikkCavalier's Avatar
    Join Date
    Mar 2011
    Posts
    149
    Character
    Rikk Foixewesfv
    World
    Excalibur
    Main Class
    Dancer Lv 91
    Totally experiencing this in the Bluefog/CC area on Masamune.
    (0)

  5. #35
    Player
    Pietro's Avatar
    Join Date
    Sep 2012
    Posts
    37
    Character
    Gael Wanderling
    World
    Midgardsormr
    Main Class
    Alchemist Lv 90
    Quote Originally Posted by RikkCavalier View Post
    Totally experiencing this in the Bluefog/CC area on Masamune.
    Hopefully it's the lesser version and you don't get stuck in limbo like us Balmung players did, at this point i've lost all hope of recovering my character. (Goodbye hamlet seals, titles and garuda weapons)
    (0)

  6. #36
    Community Rep
    Join Date
    Apr 2011
    Posts
    509
    Greetings everyone,

    We apologize for the inconvenience that some of you are experiencing logging in. While creating threads and discussing the error on the forums is very helpful (and we thank you for them!), the best course of action when having log in difficulties is to contact our technical support representatives at the Support Center website. When submitting a report there, we'll be able to track how many players this is affecting and let the proper departments know right away. This also allows our representatives to collect the required information from you to send it off to the dev. team for resolution.

    To report this error to our Support Center please visit: https://support.na.square-enix.com/c...hp?id=902&la=1

    Thank you for your understanding.
    (24)
    Bethany "Rukkirii" Stout - Community Team

  7. #37
    Player

    Join Date
    Sep 2012
    Posts
    33
    Quote Originally Posted by Rukkirii View Post
    Greetings everyone,

    When submitting a report there, we'll be able to track how many players this is affecting and let the proper departments know right away.
    I have been saying it all along. Not enough people are affected, so nothing is being done.
    What does it matter how many are affected? if I am the only one with this problem, will they just wait for more people to have this problem before they fix it? is that what you are implying?
    whats the magic number then? it seems to be higher than 8.
    (0)

  8. #38
    Player HiirNoivl's Avatar
    Join Date
    Mar 2011
    Posts
    3,642
    Character
    Hiir Noivl
    World
    Mateus
    Main Class
    Marauder Lv 50
    No, it doesn't mean they won't fix it. But the number of people it effects may change their course of action and how big of a priority they put on this right now. It may be that they will just wait until ARR to fix the issue.

    I'm sorry but if I were you I would just create a new character and find someone to PL you on your favorite class. So you can at least experience the 7th Umbral era content.

    Then when your characters are ported over, you can mail whatever you gain from your new character to the one that's currently stuck.
    (4)

  9. #39
    Player

    Join Date
    Mar 2011
    Posts
    56
    lmao hiir thats some straigh out bad advice !
    (1)

  10. #40
    Player HiirNoivl's Avatar
    Join Date
    Mar 2011
    Posts
    3,642
    Character
    Hiir Noivl
    World
    Mateus
    Main Class
    Marauder Lv 50
    What? lol XD You're not going to make gil hanging around here!
    (1)

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