Hello again LicontAshontear,

I understand that you feel the information that we require is unnecessary. I'm afraid however that we are unable to escalate your concern if we do not have the proper information from the template. As mentioned, this is information that the developers require in order to fix a bug, as anything could be the cause of it.

We appreciate that you've taken the time to fill out your report to help us make the game run as smoothly as possible. We're unable to escalate the concern however until you have provided the information from the template. Thank you for understanding.

-SQUARE ENIX MODERATOR