Beta and the issue of billing

[Lux_Rayna]

I guess the most pointed way to ask what I'm pondering is; what happens if our last sub fee is less than a month away from the shutdown?

I'm really shocked no one has answered your question yet. I know a lot of working adults play ffxiv, so I would think someone would know. But oh well, i'll tell you.


Normal business practice is that you are charged for the full month. Some business will pro-rate you if you sign up for something midway through a billing cycle, but obviously that does not apply here. As a customer we are responsible for our billing. If we do not want to be charged a full month for a partial service, we have every opportunity to cancel our subscription before that billing cycle. In other words, its not really a billing problem at all...unless they never tell you its coming. But we know its coming, so its a non-issue.

[MariyaShidou]

I'm really shocked no one has answered your question yet. I know a lot of working adults play ffxiv, so I would think someone would know. But oh well, i'll tell you.


Normal business practice is that you are charged for the full month. Some business will pro-rate you if you sign up for something midway through a billing cycle, but obviously that does not apply here. As a customer we are responsible for our billing. If we do not want to be charged a full month for a partial service, we have every opportunity to cancel our subscription before that billing cycle. In other words, its not really a billing problem at all...unless they never tell you its coming. But we know its coming, so its a non-issue.

Except that what I heard from FFXI is that they charged it by the month and not 30 days, and people could be correctly double charged had they paid subscription late in the month (e.g paid 28th August it will be counted as August only, and you have to pay again at 1st September for September). Or at least that what it was in the past. So yes, clarification required.

[Sephrick]

I'm really shocked no one has answered your question yet. I know a lot of working adults play ffxiv, so I would think someone would know. But oh well, i'll tell you.


Normal business practice is that you are charged for the full month. Some business will pro-rate you if you sign up for something midway through a billing cycle, but obviously that does not apply here. As a customer we are responsible for our billing. If we do not want to be charged a full month for a partial service, we have every opportunity to cancel our subscription before that billing cycle. In other words, its not really a billing problem at all...unless they never tell you its coming. But we know its coming, so its a non-issue.

I'm 30. I know how billing is supposed to work.

I also played XI and am aware SE doesn't prorate if they don't want to.