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  1. #1
    Moderator Nadeu's Avatar
    Join Date
    Feb 2011
    Posts
    19
    Zagorn,

    We apologize that your Internet Service Provider is interfering with our update process. Unfortunately there’s not much we can do to fix the problem from our end, since the problem lies in your internet connection. And at this time, we are not offering any alternative methods for updating the game.

    Again, we apologize for the problems that you are experiencing. We can only recommend contacting the IT Department of your University to work towards a resolution.
    (0)

  2. #2
    Player
    Martyr's Avatar
    Join Date
    Mar 2011
    Posts
    100
    Character
    Kenjiro Wolfsbane
    World
    Balmung
    Main Class
    Scholar Lv 78
    Quote Originally Posted by Nadeu View Post
    Zagorn,

    We apologize that your Internet Service Provider is interfering with our update process. Unfortunately there’s not much we can do to fix the problem from our end, since the problem lies in your internet connection. And at this time, we are not offering any alternative methods for updating the game.

    Again, we apologize for the problems that you are experiencing. We can only recommend contacting the IT Department of your University to work towards a resolution.
    Allow me to translate this...ahem... "Go F*** yourself."

    Anyway, in all seriousness, what the hell? Seems like it's the developers’ intention to make you do all sorts of shady things just to play their game. If you can't torrent an update, you have to go to less than legitimate sites, their paying option goes through a third party which I still don't entirely trust, and I'm receiving a problem which is causing me to disconnect from their server every 30 minutes and their answer is "Turn off your firewall" which is then qualified with "At your own risk." I like the game a lot, but some of these things just really have me shaking my head.
    (1)

  3. #3
    Player

    Join Date
    Apr 2011
    Posts
    8
    wow. then why do we pay you?
    Quote Originally Posted by Nadeu View Post
    Zagorn,

    We apologize that your Internet Service Provider is interfering with our update process. Unfortunately there’s not much we can do to fix the problem from our end, since the problem lies in your internet connection. And at this time, we are not offering any alternative methods for updating the game.

    Again, we apologize for the problems that you are experiencing. We can only recommend contacting the IT Department of your University to work towards a resolution.
    (0)

  4. #4
    Player
    Hitoriki's Avatar
    Join Date
    Mar 2011
    Posts
    117
    Character
    Nacyel Rinveil
    World
    Hyperion
    Main Class
    Leatherworker Lv 61
    Quote Originally Posted by vonburn View Post
    wow. then why do we pay you?
    LOL Since when did we have to pay for this game?
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  5. #5
    Player
    TwistedAx's Avatar
    Join Date
    Mar 2011
    Location
    Earth.
    Posts
    8
    Character
    Mister Token
    World
    Excalibur
    Main Class
    Archer Lv 50
    Quote Originally Posted by Hitoriki View Post
    LOL Since when did we have to pay for this game?
    Uhmmm.. Lets see... Well, how about when we purchased the damn game in the first place? Also the fact that this game wont stay the way it is now? As in it will NOT stay Free-To-Play. We are basically still in beta, but that's no excuse for poor customer support. >_>
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  6. #6
    Player

    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    19
    Quote Originally Posted by Nadeu View Post
    Again, we apologize for the problems that you are experiencing. We can only recommend contacting the IT Department of your University to work towards a resolution.
    Having lived on a university campus until two years ago, no major university will do this. They can't risk opening a port due to the potential for hacking and similar, so the only other options are clandestine. I don't know where the OP is from, but certainly in the UK, most major universities banned torrent use upwards of five years ago - even if for legal downloads such as Linux. They won't change now!

    I'm struggling to get the patch anyway and I no longer live on a campus! I have a port forwarding system, but it's taken 3 hours to get 40% of it. Surely SE doesn't want people to seek out illegal means just to play their game? Is it unreasonable to expect an alternative?
    (0)

  7. #7
    Player
    KitoSoma's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    4
    Character
    Ludo Sklavo
    World
    Balmung
    Main Class
    Black Mage Lv 70

    Known & Tested Solution

    I have a solution to your issue. I used to work for the Disney College Program, which not only banned any torrents, but anything that was not directed through port 80 (General Web Browser Surfing). They had the toughest firewall I've ever seen, but you are still able to get around it if you use a VPN (Virtual Private Network). This is a legal solution, although it may violate your campus rules as it allows you to circumvent their port blocking.

    To ensure you are able to use a VPN that redirects everything to a usable port, I recommended using any OpenVPN provider that is trustworthy. This is a great way to secure your network while you're at it. Unfortunately, most providers do cost a nominal fee as they are an ISP.

    My favorite to use is ToughVPN, and they even help you set it up as well. There are plenty of other Service Providers such as 12vpn, WiTopia, and TunnelR.

    Feel free to research the solution on your own and remember to be safe!

    -Kito Soma (Besaid)
    (Note: I am a Network+ and Security+ Certified Professional with CompTIA)
    (0)
    Last edited by KitoSoma; 04-18-2011 at 01:18 PM. Reason: Added Information