They should put actual MMO players on the development team.

[Andrien]

So you think this forum represents the whole player base? I don't, most players don't use these forums.

That is obvious.. about 3% use the forum daily but a larger percent participate in player polls. When the dev team make player polls for feedback, Yoshi-P gives us the results himself in his producer letters. The devs read the forums daily, not only in the official forum but also on fansites.

Besides even if things were perfect on the forums, how much information gets filtered through the English speaking Community Reps to the people in charge in Japan. I bet it isn't much.

The reps made clear that they read everything. Just because if they don't respond to a suggestion doesn't mean they ignore it, they need permission first to give info. I'm not going to look for that specific post from the rep that said that because I don't remember which thread it was in.