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Thread: Locked out.

  1. #51
    Player
    indira's Avatar
    Join Date
    Mar 2011
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    2,376
    Character
    Erika Indira
    World
    Sargatanas
    Main Class
    Pugilist Lv 75
    if you used a different IP just go to SE account and login from that IP adress then it will work again. it happened to me when i used my laptop & cell phone for internet. looks like it counts mac addresses too since it happened when you got a new laptop.
    This is absolutely inexcusable.
    well i would rather have my account locked then have it banned anyday or have my my character inventory empty.
    (1)

  2. #52
    Player
    Raldo's Avatar
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    Jul 2011
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    2,563
    Character
    Raldo Volca
    World
    Coeurl
    Main Class
    Marauder Lv 80
    Quote Originally Posted by Rannie View Post
    The question is though does said people have access to his SE account now say if husband/wife gave id and password for their account to husband/wife that would be in violation of TOS or EULA

    or I should say it would be like me giving you my login information and letting you play or create a char on there
    As far as a lawyer would concerned? Yes, that is the literal interpretation of what is written.

    Should anyone actually care though? No, they're not going to do anything about it. Like I said before, it's just there so they can deny any responsibility if something happens to your account due to someone sharing account info. I'm not even sure why it was brought up.
    (0)
    Last edited by Raldo; 07-16-2012 at 03:35 AM.

  3. #53
    Player
    Norack's Avatar
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    Nov 2011
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    649
    Character
    Norack Sunstorm
    World
    Sargatanas
    Main Class
    Conjurer Lv 80
    Do you use a security token? By popular demand SE started doing this, so if you don't like it blame everyone else, not SE. Using a security token should fix this problem, otherwise you should probably play this game on the same MAC each time or chances are you will run into this allot.
    (0)

  4. #54
    Player
    Rannie's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    3,079
    Character
    Rannie Lfey
    World
    Faerie
    Main Class
    Red Mage Lv 100
    Quote Originally Posted by Raldo View Post
    As far as a lawyer would concerned? Yes, that is the literal interpretation of what is written.

    Should anyone actually care though? No, they're not going to do anything about it. Like I said before, it's just there so they can deny any responsibility if something happens to your account due to someone sharing account info. I'm not even sure why it was brought up.

    Granted it shouldn't matter but also se's a company that wants to make it's own money. He's/she very good if he's paying for 5 accounts instead of just saying f that and letting the kids and gf play on same account but that makes it less fun since they can't play together.


    dude op could you tell us if you are atleast male or female in rl it's getting odd i keep wanting to say he but then you might be a she. If you're so inclined... lol
    (0)
    Last edited by Rannie; 07-16-2012 at 03:57 AM. Reason: read original post get wife mixed up with gf sorry about that...
    I have a secret to tell. From my electrical well. It's a simple message and I'm leaving out the whistles and bells. So the room must listen to me Filibuster vigilantly. My name is blue canary one note* spelled l-i-t-e. My story's infinite Like the Longines Symphonette it doesn't rest- TMBG Birdhouse in your Soul
    A huge THANK YOU!!!! For FINALLY selling the Meteor Survivor Polo on the store. AND a huge thanks to my friend who bought it for me while he was at Fan Fest!!! YES I finally have my POLO!!!

  5. #55
    Player
    Forerunner's Avatar
    Join Date
    Jun 2011
    Location
    Reach
    Posts
    536
    Character
    Danny Leonhart
    World
    Zodiark
    Main Class
    Thaumaturge Lv 100
    That is weird Pocket, me and my bro swap PC and Laptop and have no problems.
    (1)

  6. #56
    Player
    nasomi's Avatar
    Join Date
    Aug 2011
    Location
    Limsa
    Posts
    644
    Character
    Pocket Hockey
    World
    Gungnir
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Forerunner View Post
    That is weird Pocket, me and my bro swap PC and Laptop and have no problems.
    I believe once it's done you're fine, just once you add a completely new computer or something like that.

    And my interpretation of that SE rule is "don't let your ls mates or something like that borrow your character, if you do and your crap disappears, we told you so." Family and stuff like that I think is a different story.
    (0)
    http://www.pocket-hockey.com <-My ffxiv adventure!

    Now with nVidia Surround!!!
    MicroATX Desktop - i7 950 - 12gb ram - 2x GTX580
    2x Intel 520 180gb SSD's in Raid0 - 3x 28" LCD @ 5760x1200

  7. #57
    Player
    heit's Avatar
    Join Date
    Jun 2011
    Posts
    80
    Character
    Reeve Makoto
    World
    Tonberry
    Main Class
    Lancer Lv 60
    Quote Originally Posted by nasomi View Post
    I believe once it's done you're fine, just once you add a completely new computer or something like that.

    And my interpretation of that SE rule is "don't let your ls mates or something like that borrow your character, if you do and your crap disappears, we told you so." Family and stuff like that I think is a different story.
    What if an ls mate is your brother? O.o

    I agree with other posters; get the security token.

    At least then if you are still being locked out you know you've chased the normal avenues down, and it's time to email SE a letter asking 'wtf?'
    (0)

  8. #58
    Player
    Niqote's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    3,069
    Character
    Sa'niquel Amrita
    World
    Tonberry
    Main Class
    Botanist Lv 100
    I am not sure why you would refuse to use the best security feature for your account that would also solve your problem. In my house, We use security tokens not because of problems like this, but because it is just smart and secure to do so.

    If you are worried about people losing their tokens/getting them mixed up it is easy, put on a key chain or sticker to identify each one per person. (My husbands has nothing on it but mine has a keychain with angel wings on it)

    Buy a packet of blue tac and stick the tokens to a set area (in our case we stick them to the base of our monitors each.

    No mixed or lost tokens. Yay!
    (0)

  9. #59
    Player
    nasomi's Avatar
    Join Date
    Aug 2011
    Location
    Limsa
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    644
    Character
    Pocket Hockey
    World
    Gungnir
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Niqote View Post
    I am not sure why you would refuse to use the best security feature for your account that would also solve your problem. In my house, We use security tokens not because of problems like this, but because it is just smart and secure to do so.

    If you are worried about people losing their tokens/getting them mixed up it is easy, put on a key chain or sticker to identify each one per person. (My husbands has nothing on it but mine has a keychain with angel wings on it)

    Buy a packet of blue tac and stick the tokens to a set area (in our case we stick them to the base of our monitors each.

    No mixed or lost tokens. Yay!
    The thing here is that you can have only one token per SE account. So that one token would have to be used by me, my 2 kids, my girlfriend, and my other friend, that is how you lose a token.
    (0)
    http://www.pocket-hockey.com <-My ffxiv adventure!

    Now with nVidia Surround!!!
    MicroATX Desktop - i7 950 - 12gb ram - 2x GTX580
    2x Intel 520 180gb SSD's in Raid0 - 3x 28" LCD @ 5760x1200

  10. #60
    Player
    Holy_Dragoon's Avatar
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    Mar 2011
    Location
    Gridania
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    1,533
    Character
    Holy Dragoon
    World
    Hyperion
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by nasomi View Post
    Holy_Dragoon: Yes, that's the first thing I tried, and it didn't work. Then I tried it another 4-5 times with no success. My complaint wasn't getting locked out, it was the fact that the restoration of the account process doesn't work.
    At that point then, I would be submitting a ticket. That sounds like a bug in their intended system. See if you can manage to get a live-chat with them to fix your account up. I had to do that once to get my account restored for FFXI after a long hiatus.
    (0)


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