The mistake SE (and other companies) are doing

[Gentaro]

Lol...

Since when is it about creating a great game? It's about making money. And making money means getting as many ppl to subscribe to it as possible: aka the majority.

But that's the point - theres just not too many casuals on the free market. Face the facts, for FFXIV a great amount of the playerbase came from FFXI