Server Stability

[Jhanaka]

Hi Guys!

Wow, sorry for all the troubles you are having staying connected. I have checked my emails and I really don't see any announcements coming from the home office. It does seem that more EU customers are facing this than the NA, so I will poke my co-workers in London and let them know of the troubles.

I know that this is no excuse, but as someone pointed out, there are some server weather going on over here in addition to some forest fires in the mid-west, so that could be causing some issues as well.

Again, I am sorry you cannot login and enjoy the game. I will leave this thread in General Discuss, for the time being, but it may be moved to technical in the future.

Thank you.

-Senior Game Master Jhanaka

[Taika]

Hello Senior Game Master Jhanaka!

Has this issue been followed or even noticed? Me and some other players have been having severe connection issues on Saturday (July 7th) and today (July 9th). Players have been kicked out from the game and unable to connect the servers (also the Lodestone site) properly for hours.

Here is a thread on Technical Support forums with traceips and other information.

I really hope this issue will be investigated and we will hear back from you!

Hi Guys!

Wow, sorry for all the troubles you are having staying connected. I have checked my emails and I really don't see any announcements coming from the home office. It does seem that more EU customers are facing this than the NA, so I will poke my co-workers in London and let them know of the troubles.

I know that this is no excuse, but as someone pointed out, there are some server weather going on over here in addition to some forest fires in the mid-west, so that could be causing some issues as well.

Again, I am sorry you cannot login and enjoy the game. I will leave this thread in General Discuss, for the time being, but it may be moved to technical in the future.

Thank you.

-Senior Game Master Jhanaka