Ifrit Crashes for Whole Server

[Ventus]

After today's maintenance our whole server was stuck on loading screen for ifrit then teleported into the bowl of embers without any flames, bright as day outside and stuck inside forced to return to broken water.

Please fix =(

[JackDaniels]

Happened yesterday for me. Had to x out of ffxiv. On the bright side it doesnt kill your cooldown.

[Baudle]

Hello, Ventus.

I'm sorry to hear that you are experiencing these difficulties with Ifrit. In order for us to do a full investigation, we request that you make a new post with this information:

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name: Ventus Leonheart
Race:
World: Excalibur
Class/Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name: Ifrit
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

I took the liberty of getting you started, but I'd like as much information as possible so that we explore all possibilities. Thank you, Ventus, for your time, and have a good day!

~Baudle

[Malix]

Hello, Ventus.

I'm sorry to hear that you are experiencing these difficulties with Ifrit. In order for us to do a full investigation, we request that you make a new post with this information:

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name: Ventus Leonheart
Race:
World: Excalibur
Class/Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name: Ifrit
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

I took the liberty of getting you started, but I'd like as much information as possible so that we explore all possibilities. Thank you, Ventus, for your time, and have a good day!

~Baudle

Its happening to everyone it pretty sure its server side.

[Ventus]

Sorry if I'm answering some of these oddly, but here is the best I can do =)!

ISP: AT&T
Type of Internet Connection: Wireless
Internet Connection Speed: 12.12 Mbps
Date & Time: 6-27-12 7:05 P.M.
Frequency: In my experience of playing this has occurred for my whole server 3-4 times.
Character Name: Ventus Leonheart
Race: Hyur
World: Excalibur
Class/Level: Conjurer -White Mage 50
Area and Coordinates: Bowl of Embers
Party or Solo: 8 member party
NPC Name: n/a
Monster Name: Ifrit
In-Game Time: (did not note this)
Steps:
1. Form a group of 8 for Ifrit
2. Gather around the bowl of embers node
3. Enter the bowl of Embers
4. Get stuck in loading screen

Also I just want to note this was server side and had nothing in particular to do with me as far as I am aware of. When logging back in to the fire-less bowl of embers about 20+ other people were stuck in there as well from other parties doing Ifrit.

Thank you!

[Baudle]

Ventus,

Thank you for these details regarding Ifrit. Your report's perfect and we're going to send it off to the right teams right away. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums.

If you see others with this issue, please encourage them to come to these forums with these reports, as each one helps us zero in on the issue more.

Thank you, Ventus, for your time and have a great day!

~Baudle