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  1. #31
    Player

    Join Date
    Mar 2012
    Posts
    71
    Quote Originally Posted by Jhanaka View Post
    Hello everyone!

    As always, I am forever looking for ways to improve my CS to our loyal customers. I have done a review and I see we have been locking/closing a few more threads than we have in the past. I wanted to address a few of your concerns, as there have been some valid points made.

    I would like to think that we have not become "more aggressive" in our moderation, but with summer we do have more traffic through the boards and more items get reported. Thus, you may be seeing more Mod action than earlier in the year. Also, during last summer, we did not have as many folks visiting, so you may not have seen as many threads locked.

    In regards to my comment I made about "other games", I hope that was not taken as too heavy handed. The main thing I wanted folks to take away from that post was that we still want your ideas, but in the posts it is best NOT to advertise our competitors games or products. The Feedback Email Support I mentioned is read and reviewed each day; I know most folks think it is a bottomless void, but I can say with 100% certainty that your emails are read.

    We just want to foster a fun environment for everyone and we try to keep the boards civil and fun but we do have new people coming in and we want to present the best possible FINAL FANTASY XIV and Square Enix experience as possible. But, coming into a Forum that has "FFXIV should take X game's Ideas" just isn't very professional.

    As for the thread about Tanaka's, we will more than likely keep that open as it is apropos, just as the Earthquake thread was last year.

    I truly understand, and thank you, for the concerns you have shown and I really want to make this the best boards for you, but we do have rules to enforce.

    I am going to leave this thread open, as it is a valid point and good feedback. I just ask that you keep the conversation civil.

    Thank you,

    Senior Game Master Jhanaka
    You sir are a class-act and I applaud your even-handed and honest response. (no-sarcasm in case you sarcasm sensors are broken)

  2. #32
    Player
    ArkNova's Avatar
    Join Date
    Mar 2012
    Location
    Limsa
    Posts
    504
    Character
    Chizumi Mooncleave
    World
    Excalibur
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by Gerrr View Post
    You sir are a class-act and I applaud your even-handed and honest response. (no-sarcasm in case you sarcasm sensors are broken)
    I agree with Mutton Chops here, I dont think there's anything wrong with using other games as an example but your setting yourself up for failure when you say FFXIV should take X game's Idea
    (1)

  3. #33
    Moderator Jhanaka's Avatar
    Join Date
    Feb 2011
    Posts
    125
    Gerrr >> I sensed no bazingas, Sir, do not fear!

    -SGM Jhanaka
    (13)

  4. #34
    Player
    Sagagemini's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    282
    Character
    Saga Gemini
    World
    Excalibur
    Main Class
    Thaumaturge Lv 60
    The moderation is fine as it is.

    And nice post, Jhanaka. =)
    (0)

  5. #35
    Player HiirNoivl's Avatar
    Join Date
    Mar 2011
    Posts
    3,642
    Character
    Hiir Noivl
    World
    Mateus
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Jhanaka View Post
    Gerrr >> I sensed no bazingas, Sir, do not fear!

    -SGM Jhanaka
    I love that show!
    (0)

  6. #36
    Player
    Janine_Bennett's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    57
    Character
    Kylie Jenner
    World
    Excalibur
    Main Class
    Arcanist Lv 50
    90% of the threads here are useless spam. I've actually been coming around more since they have been locking the trolling.
    (2)

  7. #37
    Player
    Phen's Avatar
    Join Date
    Aug 2011
    Posts
    138
    Character
    Phen Deazur
    World
    Sargatanas
    Main Class
    Pugilist Lv 100
    So does a thread lock auto ban you on first offense? If not since locked threads have reasoning pretty much always should be fine for new posters.

    There was a thread in hot topics yesterday that was just one sentence and a picture of tera. Suffice to say everyone was ripping on it that is why the thread shot up. I would say the increase is in very visible obvious locks.

    Also lets come up with a name for Jhanaka's thread stopping super weapon. I'm thinking Kiddlefoon the Thread Breaker.
    (0)

  8. #38
    Player
    Join Date
    Mar 2011
    Posts
    4,948
    Quote Originally Posted by Sagagemini View Post
    The moderation is fine as it is.

    And nice post, Jhanaka. =)
    Not triyng to say it's defective. This is a minor issue, not a scolding for a terrible job. An issue which has been resopnded to in a pretty amazing way. It looks like good things will come of this.

    So does a thread lock auto ban you on first offense?
    You don't get banned for having a thread locked. The most that will probably happen is you might get an automated messsage informing you of moderator action that was taken.
    (0)

  9. #39
    Player
    heit's Avatar
    Join Date
    Jun 2011
    Posts
    80
    Character
    Reeve Makoto
    World
    Tonberry
    Main Class
    Lancer Lv 60
    I don't know about all of you, but my job description states I have to turn up and work using the policies and procedures set forth by my employer.

    If I do not stick to those policies and procedures, I no longer have the job.

    I like my job... and I'm sure the GMs enjoy theirs. So if I make a thread that goes against the policies and procedures that the GMs must adhere to, I expect them to lock it down.

    Else we end up with forums akin to, well, I'll let you guess.

    Good on Jhanaka for stepping in to give a humble response.

    Back to work... My lunch break is over.
    (0)

  10. #40
    Player
    Join Date
    Mar 2011
    Posts
    4,948
    I don't know about all of you, but my job description states I have to turn up and work using the policies and procedures set forth by my employer.

    If I do not stick to those policies and procedures, I no longer have the job.

    I like my job... and I'm sure the GMs enjoy theirs. So if I make a thread that goes against the policies and procedures that the GMs must adhere to, I expect them to lock it down.
    Nobody is asking GMs to not do their job, nor is anyone saying they do a bad job. That's not what this thread is about, you're missing the point. It's worth noting that prior to the GM's response, some of the policy regarding this wasn't crystal clear.

    I expressed some concern about a recent trend, and my concern was addessed in an excellent manner by someone who is clearly good at what they do. That really should have been the end of it. I feel like I'm being portrayed as some kind of bad guy here.
    (1)
    Last edited by Alhanelem; 06-28-2012 at 12:52 PM.

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