About billing and why crysta exists

[Chardrizard]

Yeah except there are no such info out there because you can have verified CnB account and they still won't support FFXIV's billing.

so, the hundreds of us that pre-ordered FFXIV is screwed (not me because i had friends that can help)

[Catapult]

Back on topic, this was regarding crysta allowing accessability for more players.

I'm one of the Australian players and we do not have crysta available in our region. I sent an email off to Square Enix about this shortly after I set up my billing account. This is the reply I recieved:

Dear Customer,

Thank you for contacting the Square Enix Support Centre.


At present our only payment method for Australians is to pay in ? through ClickAndBuy. We have no plans for this to change in the near future but payment options may be updated as the game continues.

I'm very sorry about this and your concerns have been noted.

Warm Regards,
Square Enix Support Centre Team

So I can't see this changing any time soon.

PS - The "?" is a symbol compatibility issue in my email program - I believe it is meant to be the Euro currency symbol.

[Grimm]

CnB sucks end of story CnB is worse than the POL method of XI.

[Catapult]

Mind you, this response I got is now six months old. Things might change with the new management.

[Rau]

I hate the number of posts you can read per page :3

[Nipa]

The only thing we need is an option to switch the country of an account at anytime. Other games do that already, and it works fine. And yes this allow some people to avoid taxes, but it's not SE responsibility anyway.

I mean, are we supposed to buy another account whenever we move to another country?

[Zenaku]

CnB is such a pain in the ass you have to go to so much trouble to get it to work. I'm better off with Playonline system that allow me to pay on the 15 and get my full month of gameplay and then add Time cards like wow and every game out there. I just don't know why SE fail so much to put ads for FFXI and FFXIV on other part of the world? is it really hard to put tv ads for FFXI and FFXIV in usa?

The more and more i played FFXI i found it weird that wow had a TV ads on every dumb chl i look at but ffxi was no where.

SE really need to fix there payment problem and do more ads for USA and other part of the world if they want FFXIV to get better if not it be the same sh?? as FFXI just few fan players playing it.

[Gun_Anam]

I have a strong disliking for the Crysta system because of how it works. I posted this in another thread a while ago, but it explains what is wrong with the 'universal currency' named Crysta.

The Crysta system was a nice idea, but poorly implemented. It has holes all over it and will eventually cause more hassle than it's worth. Instead of creating a single universal currency for customer interaction with SE, it has created different kinds of Crysta but without the names. ie. you have US$ Crysta, €Euro Crysta, £GBP Crysta, and I'm sure a load of other currency Crysta's, none of which have the same value. Why does it have to be so complicated?

If you had valued all Crysta the same to start with, and allowed people to purchase that Crysta in relation to the value of their currency we could have had a universal currency. Instead, down the line, we'll have things for sale and e-mails saying X product costs 100 Crysta if you live in Europe, but 90 Crysta if you live in the UK, or 170 Crysta if you live in the US, etc. Then there's the rediculous logistics of customers changing residence between countries. Whoever thought up the Crysta purchasing methods was definitely off their game that day.

If the Crysta system is going to be fixed to make sense it's better it's done before people start paying subscription fees.

[Evangela]

more payment methods = more players

what's wrong with it?

[Renshi]

I only want to buy Crysta in Switzerland. I HATE CLICK AND BUY!!