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  1. #61
    Player
    Teakwood's Avatar
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    Oct 2011
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    589
    Character
    Vai Greystone
    World
    Zalera
    Main Class
    Arcanist Lv 90
    Honestly, those 'we apologise for the inconvenience' things make me want to kick a Lalafell. I'd rather just wait patiently than have something get me all excited and then it's just, you know, some concept art and then the forums erupt in a firestorm of burning stupid, and SE goes "Ha Ha Ha, let's -not- give them bite-sized teasers to keep them interested."
    (0)
    7UP!


  2. #62
    Player
    DeadlySwordz's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    200
    Character
    Deadly Swordz
    World
    Behemoth
    Main Class
    Gladiator Lv 70
    another QQ thread? Why am I not surprised.......
    (2)

  3. #63
    Quote Originally Posted by RikkCavalier View Post
    I'm sorry, I understand they have a lot going on but it doesn't take long to write up a few paragraphs to update us.
    Production companies that films movies which are set to release in 2013 and 2014 surely have enough scenes filmed to create more than 1 - 2 trailers every 7 months, don't you think?

    Seriously, people are impatient yes but E3 period is always scrambling time for game companies. It doesn't take a long time, but it does take a fair bit of time to compile and organize data you take from polls, for multiple regions. Then the data has to be presented, in multiple languages, throw in the fact a major video game convention is right around the corner, don't you think maybe just maybe they're too busy with something more important? No that couldn't be it.

    How likely are we to hear no complaints, even if it's a more personal letter without poll results? Since he has been hopping around the world the past few weeks and may want to share that instead, what then?
    (3)

  4. #64
    Player

    Join Date
    Dec 2011
    Location
    Ul'Dah
    Posts
    35
    Yoshi-P can put out the letter when he is ready, IMO... I don't understand this NEED to know it all now-now-now.

    He cannot just do everything according to the disjointed and aggressive community's whim.

    It's his schedule, his vision, and (even more important than any of that) his ass if the game isn't the success he is working so hard to achieve.

    It's a letter... It can wait.
    (3)

  5. #65
    Player Jynx's Avatar
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    Mar 2011
    Location
    Gridania
    Posts
    4,964
    Character
    Jynx Masamune
    World
    Diabolos
    Main Class
    Thaumaturge Lv 100
    Quote Originally Posted by Teakwood View Post
    "Ha Ha Ha, let's -not- give them bite-sized teasers to keep them interested."
    I really wish the forum embraced cool things, even if they weren't always magic rainbows of information. Just makes the devs more likely to pull a XI on us and curl into a shell of saying crap all until patch day.
    (2)

  6. #66
    Player
    Airget's Avatar
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    Mar 2011
    Posts
    2,612
    Character
    Airget Lamh
    World
    Hyperion
    Main Class
    Botanist Lv 100
    I think what's making everyone anxious is this post http://forum.square-enix.com/ffxiv/t...l=1#post694925

    Quote Originally Posted by Bayohne View Post
    Greetings,

    First I'd like to apologize about the confusion that was caused in part due to our initial announcement of the Hidden Arts event. It was not our intention to mislead anyone and we worked to get that Topics information corrected before we followed up with you all. We strive to ensure that these kinds of mix ups don't occur, but when they do, we redouble our efforts to avoid it again in the future. We sincerely appreciate your understanding in this matter.

    I also wanted to let you know that when we reveal all of the pieces of artwork across the regions, we plan on including an extra surprise for you all.

    Again, we apologize for the confusion and we hope you're all looking forward to seeing each of the images fully revealed.
    Unless the surprise was the Doomwall, then again I don't think they held the doomwall til all the pieces were revealed or maybe they did. Then again they didn't even release all the artwork as wallpaper so something got lost in translation there lol.

    But for me I'd say it was this post that's been making me wonder what news they are hiding, unless it was just that piece of artwork which would be pretty lame lol. It just seems like they've been very tight-lipped the last fews days it's only natural people will get a bit curious as to what they are keeping secret for a big reveal XD.
    (0)

  7. #67
    Player
    Babydoll's Avatar
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    Oct 2011
    Location
    Gridania
    Posts
    1,998
    Character
    Cesil Rapture
    World
    Sargatanas
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by RikkCavalier View Post
    I'm sorry, I understand they have a lot going on but it doesn't take long to write up a few paragraphs to update us. Even if not a letter and the poll results, just a simple forum post from the devs saying 'sorry to keep you guys waiting this is whats going on' would be considerate. Even when you're put on hold on the telephone the recording comes on and says 'we apologize for the inconvenience'.... lol It just comes down to good ole' customer service.
    Customer service.. lol what SE always has failed in. They love to wait until the very last second (or later from what I've seen with this game thus far) to release info to us. I figured we would have got the results a while ago...doesn't take that long to post it unless they rig it like they did with the BST pet from FFXI. (Anyone else remember that?)

    Aion has way better customer service..I forgot my user name and password..within minutes they contacted me in regards to my problem, were very polite and helped me to reset it with their website. With SE you will be waiting for weeks and possibly never get your response.
    (4)

  8. #68
    Player
    Teakwood's Avatar
    Join Date
    Oct 2011
    Posts
    589
    Character
    Vai Greystone
    World
    Zalera
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by Babydoll View Post
    Customer service.. lol what SE always has failed in. They love to wait until the very last second (or later from what I've seen with this game thus far) to release info to us. I figured we would have got the results a while ago...doesn't take that long to post it unless they rig it like they did with the BST pet from FFXI. (Anyone else remember that?)

    Aion has way better customer service..I forgot my user name and password..within minutes they contacted me in regards to my problem, were very polite and helped me to reset it with their website. With SE you will be waiting for weeks and possibly never get your response.
    Yup it's definitely fair to conflate and compare the community team's efforts to keep a discussion going with the playerbase and get information out sooner - a new phenomenon - with either the old paradigm of releasing information in XI, or the account / customer service (which, yes, has historically been disappointing.)

    'Customer Service' does not extend to keeping us informed w.r.t. the regularity of Yoshi-P's bowel movements; we aren't entitled to updates when they don't have anything to show us, or producer letters when every moment of Yoshida's time is almost certainly booked well in advance, and the community has shown that when the community team tries to do something fun for us on their own, we respond by biting the hand offering the tantalising treats. Hopefully, they won't decide their grand experiment was a failure, but threads like this don't really give me a lot of hope. We don't -need- producer letters on a schedule, we need a good product and a good presentation at E3 that can effectively counteract the game's stockpile of bad publicity.
    (3)
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  9. #69
    Player Jynx's Avatar
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    Mar 2011
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    Gridania
    Posts
    4,964
    Character
    Jynx Masamune
    World
    Diabolos
    Main Class
    Thaumaturge Lv 100
    E3 prep is crucial to these guys. I'm in no rush when it's just around the corner I expect a letter by the end of the month hopefully with poll results and then we brace ourselves for E3.
    (3)

  10. #70
    Player
    Colino's Avatar
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    Mar 2011
    Location
    Gridania
    Posts
    2,327
    Character
    Colino Nyea
    World
    Omega
    Main Class
    Culinarian Lv 90
    Quote Originally Posted by Yves View Post
    In his defense, would YOU want to communicate with THIS community?
    You're asking if I would want to communicate with my paying customers?

    Yes I would.

    And by the way he doesn't speak English so I doubt he really gives a rat's ass about the GD QQ threads.

    Quote Originally Posted by Jynx View Post
    E3 prep is crucial to these guys. I'm in no rush when it's just around the corner I expect a letter by the end of the month hopefully with poll results and then we brace ourselves for E3.
    I have exhibited at E3 three times in the past, I can guarantee you their "E3 prep" has been done for a while. Next week they will begin building booths and setting up press rooms, but as far as media and stuff they should be long done.
    (2)

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