DDoS two hours after the patch goes live is ridiculous

[Ayan_Calvesse]

The us have 4 logical data centers and the eu only two, so any comparison between the two are going to be apple versus oranges (not to mention that they are located in different parts
of the world, different telecom networks and so on)

I just dont like that people assume that from now on servers disconnects are ddos attacks by default and eager to brandish it as an excuse on behalf of SE.

The healthy reaction is: if the service is not working, by default the culprit should be assumed to be the service provider. They are big boys, if it is actually not their fault they can tell us themselves.

They did - do you expect them to tell you within hours of any DC? The fact that we have 4 and the EU has 2 are irrelevant in this instance because not all NA servers were getting hit with consistent DCs; the issue seems to be occurring DC by DC. The apples to apples as geographical location shouldn't really matter if we are throwing the blame at SE's feet; as SE doesn't have agency over the EU's infrastructure beyond their datacenter.

A explanation was provided; as you said yourself "the symptoms of a DDoS attacks and the symptoms of the servers simply buckling under legitimate load are exactly the same." We have been provided a statement that the former is occurring consistently at this point. I am trying to point out why the assumption of the latter doesn't really align unless you make more assumptions.

[Rueby]

Because it might simply be that their infrastructure cant handle the load, rather than the work of bad actors. (Heck you can still technically call it DDoS even in that case, although the term DDoS usually have undertones of being an intentional form of sabotage)

Of course the server hamster takes the brunt of the blame....Well, I've been doing some criterion with friends on EU the past 2-3 weeks and during prime time multiple of us would DC (at different times), so I was never sure if we collectively had bad internet (we all live in different countries)...It got really bad for me that when I pinged the server I was sitting around with 380ms compared to my usual 65....So I don't know if the server hamster is struggling because many people are returning/preparing for the patch during prime time or what. I never had this happen to me and I have been playing since early ShB.

I only ever heard of DDoS's I think uh..was it end of ShB leading into EW? Or something...Then I kept hearing about it. I recalled when all DCs would get hit by it.. So I'm really surprised NA is still suffering it. I'm thinking it might be a shitty provider at this point...?

I highly doubt a determined actor is persistent all these years DDoSing the SE specifically but I could be wrong. We can only kinda speculate/assume.

[MsQi]

DDoS, as if a lot of people are selfishly trying to access the system at the same time all around the world. Unfortunately they are paying customers.

[Espon]

Because it might simply be that their infrastructure cant handle the load, rather than the work of bad actors. (Heck you can still technically call it DDoS even in that case, although the term DDoS usually have undertones of being an intentional form of sabotage)

Considering how many players have quit because of Dawntrail, I doubt there's any meaningful strain on the servers, even on patch day.

It's not their fault if they get attacked, but it is their fault if they don't do anything about said attacks after years of them happening and causing significant disruption.

It's a bit like saying it's not the police's fault if criminals commit a crime. Of course it's not their fault, but if they do nothing about the criminals, then over time, it becomes their fault.
It does when people say they are quitting the game over it, which recently, I have begun to see.

Pretend the easiest way you can get to work is by crossing over a bridge. This morning there's been an accident and no one can cross the bridge until it's cleaned up, thus preventing you from taking it to work. Is it your work's fault that you cannot get there via the bridge?

DDoS attacks rarely hit the server. They'll target a node on the network instead, shutting out anyone that connects via that node. It's why only some people get disconnected while others do not.

[Jeeqbit]

Pretend the easiest way you can get to work is by crossing over a bridge. This morning there's been an accident and no one can cross the bridge until it's cleaned up, thus preventing you from taking it to work. Is it your work's fault that you cannot get there via the bridge?

The first time, no. But if it's the only way for people to get to that workplace and nobody can cross it long-term, then ultimately, the workplace must do something about it - either get it addressed, or move location. Otherwise, they will have no employees.

DDoS attacks rarely hit the server. They'll target a node on the network instead, shutting out anyone that connects via that node. It's why only some people get disconnected while others do not.

I know how DDoS attacks work. That explanation is fair at first, but not when nothing gets done about it and the impact continues to get worse. They could move the server location, or proactively invest in VPN servers and route players through them whenever a DDoS is happening so that they avoid the affected node.

[RedLolly]

What sucks is it was as much "Is this a DDOS or just patch day shenanigans?" I DC'd this morning a few times and then was fine, but the lag was real.

[PvpRaiden]

Can this be addressed.

expecting some guy to be like "well actually they can't do anything and blah blah" idc, where is the compensation for lost game time. Its been more than a days worth.

[PaulusHamsteru]

This is getting ridiculous.

[Avoidy]

Can this be addressed.

expecting some guy to be like "well actually they can't do anything and blah blah" idc, where is the compensation for lost game time. Its been more than a days worth.

You'll get people here literally dreaming up reasons for why Square can't do basic downtime compensation when even the worst f2p gacha games compensate players for downtime more than SE.

[SalamanderIX]

It has to be both the servers being bad, and a ddos. The servers are most vulnerable because they are under load (most have occured near patch, and during prime hours). And it has to be a DDOS because it's NA being effected and not EU or JP.