Even when there were a lot of complaints in the forums, there was always kind and thoughtful questions during the Live Letter that came from specialized forums here on the boards.

I dislike everyone jumping on the "forums are negativity" bandwagon. Yes the General has always been like this, but there was helpful and meaningful questions that came from the forums that were answered in the Live Letters.

The real problem isn't the players, the real problem is the moderators. Suddenly we've forgotten what service they offered us and our direct communication to the development team. That's gone. That's the problem.