A.) Yes, we as customers are free to criticize them. However, we also have to be mature enough to acknowledge that it's their game to design, not ours. What we don't have is the right to "demand" anything, nor does it come off as anything but immature and sad if we personally attack them. They get to make the game they want; we get to decide whether the game they make is worth our time and money.

B.) The other fallacy we can fall into is mistaking subjective opinion for objective fact. For example, I'm very much enjoying DT and have been the entire expansion. Saying things like "poorer quality" need to be acknowledged as personal opinions.

C.) The game could still lose about 50% more of its playerbase and still be very healthy. It's not bleeding money - it's one of SE's biggest money makers. The population is still well above the ARR-->SB days when the game was already acknowledged as having a healthy population, and that was before the cosmetic cash shop really took off.