"We're people too." To the producer and Dev team of this MMORPG

[Raoabolic]

you need to go outside

*he says as I am shirking work to phonepost*
And you need an actual argument. Playing defense for a black corporation (at least according to Japan) is never a good look.

[ViinaS]

You have zero customer entitlements within this frame of thinking. You didn't purchase a car and get a horse. You purchased a game that you didn't like. You don't get to demand anything. You can ask nicely and provide feedback that might be listened to, if you show respect and don't act like a whiny little baby.

Since you instead of adressing the issues people raise and instead raise a strawman...

We bought and pay a MONTHLY SUB (stop ignoring that fact) and the game we liked keeps getting worse. A game we played for years and thousands of hours (also stop ignoring that fact).
Stop gobbling the corporate... whatever you are gobbling on.

[PercibelTheren]

that is a really big one for me, with MSQ "beating around the bush". i am sick of being told a story through the lens of me not being able to catch on to anything. it is really exhausting. i assume they probably do this for people who are just not literate or something, but at that point can those people just go listen to a lore video or patch breakdown? enrich the story and don't treat me like i'm reading my first book.

I wonder if it's a cultural difference? I notice a lot of Asian games tend to just spell everything out for you and then also repeat it for good measure.

[Turtledeluxe]

Broken record at this point but Yoshi P is not as transparent as he seems to believe. Why is Yoshi P the only outlet for feedback anyway?

Players have all kinds of feedback about open world, rewards, jobs, and so on. I feel like what they do is take a handful of questions and directly answer them then call it day.

That is not really full transparency nor is it even an open dialogue. So what the team is really asking here is for you to be happy about the gaslighting.

[PercibelTheren]

"We are people, too" is a valid argument when people are harassing the team, sending threats, attacking them personally on social media, etc. And yeah, some people do that. However, the vast majority of the people criticizing the game aren't doing this at all. If you tell someone who makes dinner for you that the pasta was overcooked and their response is "I'm just a person", it's...weird.

[Ephremjlm]

If they actually bothered to communicate more with the community, then things would not be as bad as what they are.

The developers are so intent on treating this entire game like an excel simulator... Then my feedback, and the tone of my feedback is going to reflect that.

Like, if you want people to actually care then start showing that you actually care... Maybe I am just completely out of it (or maybe they do and they just aren't good at showing it), but the impression that I get is that care comes posthumously, and not actually something that appears like proactive care.

This is my perspective on it anyway.

I think you actually make a really good point here and it hit me while reading your comment that for the most part live letters have been so insanely formulaic in the past however many years. So much so that I feel like even most creators and people across the different forum types joke about it. But like, if we think back to how and why these things started in the first place, it was originally to gain player trust. To show the community that there was a dev team back there that really cared. So much so that am I wrong in remembering that other teams from other big game studios started following suit to some degree? Thinking like WOW, Diablo, and the RS teams to some degree. Shoot Ashes of Creation does them and they don't even have a working game yet lol. I think it's impressive that his team kinda set the tone for that.

To that point it does feel like somewhere down the line, that communication turned into a MLM sales seminar, where they sell people on the services and content creators take that service and sell it to us. Like majority of the time we don't even get english translations so we HAVE to rely on third party resources lol.

That said, I think it's notable that we see and hear Yoshi P. being MORE emotional these days. It's very reminiscent of other times in the past when things weren't looking good. Part of me wonders if corporate is making him hold his tongue, and if things will get worse before they get better. I'm really not sure but if what he says is true that financially they aren't doing well, leadership did make poor decisions directionally, corporate is squeezing them, and their current team just isn't up to snuff on all fronts, then we could be seeing the perfect storm unfortunately.

[Raoabolic]

I think you actually make a really good point here and it hit me while reading your comment that for the most part live letters have been so insanely formulaic in the past however many years. So much so that I feel like even most creators and people across the different forum types joke about it. But like, if we think back to how and why these things started in the first place, it was originally to gain player trust. To show the community that there was a dev team back there that really cared. So much so that am I wrong in remembering that other teams from other big game studios started following suit to some degree? Thinking like WOW, Diablo, and the RS teams to some degree. Shoot Ashes of Creation does them and they don't even have a working game yet lol. I think it's impressive that his team kinda set the tone for that.

To that point it does feel like somewhere down the line, that communication turned into a MLM sales seminar, where they sell people on the services and content creators take that service and sell it to us. Like majority of the time we don't even get english translations so we HAVE to rely on third party resources lol.

That said, I think it's notable that we see and hear Yoshi P. being MORE emotional these days. It's very reminiscent of other times in the past when things weren't looking good. Part of me wonders if corporate is making him hold his tongue, and if things will get worse before they get better. I'm really not sure but if what he says is true that financially they aren't doing well, leadership did make poor decisions directionally, corporate is squeezing them, and their current team just isn't up to snuff on all fronts, then we could be seeing the perfect storm unfortunately.

Meanwhile, over a decade ago...

[RedLolly]

They're literally just asking us to not be assholes about our disappointment, because they ARE reading the criticism. Just act like well adjusted adults.

[Oizen]

I dont know if Yoshida's crocodile tears technique works in a post dawntrail world.

[Wyssahtyn]

more corpo gaslighting