Quote Originally Posted by Halivel View Post
Iirc what they said is that there's essentially a limit on the amount of "slots" in character creator, which is why we don't really get new face models, and also why, for example, Au Ra have their horns tied to face (because there was a limit on an amount of categories within the character creator, too).

I think they mentioned that the limit was greatly increased with updates made in Heavensward and Dawntrail, but it's probably still a thing of concern, so while I'd have loved to see more face paints being added, we probably won't see many of them, if any. Quality improvement should be possible, though.
Adding new face paint options wouldn't overload the amount of "slots" each character uses, so I can only assume they just see us using the same 8 options of the like, 30, they made and just focus on hair or the new races instead.

That said, if DT's gotten an upgrade towards that, maybe we'll actually get more options, afterall.