There is a bug in this game where if your camera is inside of a wall-based boss, certain things can disappear that you need to see. Usually your camera isn't inside of a boss like that, but the north position in Bardam's can result in it happening.

Personally, I turn my camera by holding the left mouse button and turning around. If you use a keyboard/mouse, it's easier to do with legacy movement enabled which you can change via /characterconfig > Control Settings > General.

You could also try zooming in. I do this with the mouse wheel. I'm not sure about controllers.