surveys

[magitekwitch]

Highly agree to this!! They should do a survey after every patch, with a fixed set of simple questions and answers like "What are your impressions of (this content added in the last patch)? Liked / Neutral / Disliked / Didn't play".

Right now the playerbase is very dispersed between the forums, reddit and diverse social media, so I think a survey on the lodestone would help a lot to gather opinions from everyone.

[Shinku_Tachi]

Highly agree to this!! They should do a survey after every patch, with a fixed set of simple questions and answers like "What are your impressions of (this content added in the last patch)? Liked / Neutral / Disliked / Didn't play".

Right now the playerbase is very dispersed between the forums, reddit and diverse social media, so I think a survey on the lodestone would help a lot to gather opinions from everyone.

That's a great idea! The Lodestone would be the perfect place for it! ^_^

[Fawkes]

lol I just got this email today

[Emitans]

lol I just got this email today

Between the DD, Quantum and now this, Yoshi P is determined to make me eat crow today. And I'm for it.

[Mawlzy]

lol I just got this email today

Did you look at it? Interested to know what sort of stuff they were asking.

[DoubleJustice]

Devolping based solely on metrics is how you get south horn.

Internal metrics lead to them thinking we value getting gil out of bunny fates, because there's 1000+ bots at all hours farming bunnies in pyros.

Or that zadnor Z3 is the playerbases favorite iteration of field operations because it's the most effecient place to level from 70-85 thus consistently highly populated.


Metrics only tell you the "what", but the "why" is just as important.

[Shinku_Tachi]

lol I just got this email today

Awesome! What sorta questions and stuff are they asking?

[Fawkes]

Did you look at it? Interested to know what sort of stuff they were asking.

It felt vague enough that it could apply to anybody regardless of story progress. Kinda like a generic "what do you like, what don't you like" and general satisfaction type stuff. For example in one question there were 5 categories of reasons you play the game that were like Story, Challenge, Social, Creative and Collecting or something, and it wanted you to rank them in order of how important they were to you. There were questions like "why aren't you currently playing" and "what would make you come back to the game" that had a lot of not great options but fortunately had an option to write your own answer. And there were a couple of those "if you have anything else you'd like to add" text boxes for additional comments at other points in the survey, so maybe they'll get some more direct feedback out of it.

[Kaurhz]

I want to say yes, because it does work.

But I will say I am not sure I see the use here... Like they clearly know the problems (As they have stated a few in the PLL), but they just aren't willing to go beyond the abstract PR lul speech.

Their idea is to try and continuing to funnel people into content they don't really want to do rather than creating diverse experiences like they used to.

[Valence]

Kinda wish I would get surveys...