Very often you'll hear developers in the West say that you can't recover from a bad launch. Obviously, that's not your philosophy, but I was wondering what your thoughts on that belief are?
NY: One of the reasons I believe that it's very hard to recover from a bad launch is that with many Western MMOs, because the teams are so large and they require such a large budget -- because of all the assets and all the things they have to make -- a lot of those projects rely on investment, and it can't be done by a single company alone. So, that's why if you fail, then you fail.
And then when a game, like a large Western MMO, has a large launch and it fails, then the investors start to pull back. Then the money stops flowing. And when the money stops flowing, the development teams have to make their development team sizes smaller, which means they can't get enough content for the fixes, or they have to go to a different payment model like free-to-play.
Basically the control of the development is crushed. They want to change it, they want to start over, but it's prevented by that lack of the budget.
On the other hand, with FFXIV, operations and development are all funded 100 percent by Square Enix, so as long as we decide to continue backing the project and we don't give up, we can continue to provide things to the players, see what they want, then go back and retry things, redo things. Basically, it comes up to us. We're not at the strings of the investors.