Square Enix's GTC Problem - No Gift Option

[HyperiusUltima]

So, update on my friend. Apparently they filed the appeal, but SE said they're going to stick to the strike on their account and keep the rest of the duration of the ban in place. I'm like...why do you do this? You're basically keeping new consumers from being able to join the game this way outside of your stupid free trial, Square.

If someone wants to gift a code? They have to use Steam. Steam at least allows this crap whereas SE's store? NO GO. If anything, unless it's for personal use, DO NOT USE THE SE STORE FOR TIME. GET THAT SH*T SOMEWHERE ELSE.

It's a pretty massive screw-up to do this, and not allow the appeal just because it was CONFIRMED by both sides when asked whether the information was correct, and that they were gifting. And in case you think this is an outrage post, this is real.

So, I'll state it again for those in the back:

[Kaurhz]

So, update on my friend. Apparently they filed the appeal, but SE said they're going to stick to the strike on their account and keep the rest of the duration of the ban in place. I'm like...why do you do this? You're basically keeping new consumers from being able to join the game this way outside of your stupid free trial, Square.

If someone wants to gift a code? They have to use Steam. Steam at least allows this crap whereas SE's store? NO GO. If anything, unless it's for personal use, DO NOT USE THE SE STORE FOR TIME. GET THAT SH*T SOMEWHERE ELSE.

It's a pretty massive screw-up to do this, and not allow the appeal just because it was CONFIRMED by both sides when asked whether the information was correct, and that they were gifting. And in case you think this is an outrage post, this is real.

So, I'll state it again for those in the back:

This is getting ridiculous now.. More 'solutions' that come at the absolute detriment of players that consume a product in a perfectly reasonable way.

How long is their ban duration?

[HyperiusUltima]

This is getting ridiculous now.. More 'solutions' that come at the absolute detriment of players that consume a product in a perfectly reasonable way.

How long is their ban duration?

They had the 10 days treatment, they’ve got a couple days left on the ban but it’s certainly a problem they’re going to have to face eventually because anti-consumer practices suck, even if they’re trying to crack down on the fraud that may actually be happening.

[Kaurhz]

They had the 10 days treatment, they’ve got a couple days left on the ban but it’s certainly a problem they’re going to have to face eventually because anti-consumer practices suck, even if they’re trying to crack down on the fraud that may actually be happening.

10 days?!?

Isn't that near enough an indefinite ban?

[HyperiusUltima]

10 days?!?

Isn't that near enough an indefinite ban?

No - but it’s definitely strike 1. I think strike 2 is a month and 3 is full on account ban.