Quote Originally Posted by Merrigan View Post
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I don't think you'll find many people here that don't understand what hard work it is making a game. The closest I've done when it comes to game dev is making some "lights out" game with 25 buttons in Visual Basic when I was younger. It is incredibly hard work. But it's hard work that we pay $15+ a month and $60+ an expac for. They provide a service, we provide patronization for said service. That's how client-business relationships work. And it's not our business or our problem how the studio functions behind the scenes, but it is our problem when something we're loyal to, that we've invested many hours and lots of money into patronizing isn't up to the standards we expect, that they've set for us in the past. I get that mistakes happen and setbacks happen. I knew DT was going to be a blowoff expac after the Endwalker finale of the first arc, even if I think there's a lot wrong with it that I worry will continue to be poorly executed when the story gets higher-stakes. But for every criticism you see on here, you see someone that still wants the game to be the best it can be, that still wants SE to succeed and still wants FFXIV to be relevant in the gaming sphere. If they didn't care anymore, they couldn't post on here because their sub lapsed.

I'd like to think a company like SE has analysts to figure out what exactly "the community" is saying from a macro standpoint and interpret it for the team. Again, I don't know how the sausage is made behind the scenes, and for all I know all of our posts on here are just cries into the void while they do what they think is best with or without our input.