Why do casual players seem entitled to cosmetic items added in game?

[Evergrey]

It never took the time to ease me up..

This right here has me thinking, isn't this kind of a players choice?
FFXIV has had harder content for many years and you just chose not to do them.

In Endwalker there was a time when I felt bored and had "nothing to do". So I thought to myself, "maybe I should give Savage a try when it comes. See how far I can go while also giving me something to do/a goal."
And so I did and I finished 5 of the Endwalker savage raids. at least 4 of them I cleared using PF.
This was my first time trying Savage in FFXIV. Before that EX trials had been my highest content. And I haven't even done all of them.

Point is, sometimes the players have to choose to do something even if the game haven't "ease'd you up".
Nothing's holding players back than their own excuses why they don't do something.