I hated Endwalker. So many things just felt so...off that it's hard to explain fully without bumbling words.

Somehow Dawntrail did it all worse. Pacing was awful in many places. Many characters were awful and acted unnatural. Writing decisions at many points were baffling.

Also the "It's a new story so it won't hit as much" shtick I don't buy. Yes it's the start of a "new" story, but they pretty much didn't even try with it as a result. Dawntrail was literally mostly just "Let's copy and paste over many of the Warrior of Lights' accomplishments and big moments, but replace the WOL with our new Fursona OC" without remotely understanding why those accomplishments and moments were so big to our character to begin with and even remotely attempt to build those moments up for their fursona as they just give them to her effortlessly and go "See? Look at how great she is!!!" and force you to agree with it every step of the way.

It's hard to say what they can really do at this point besides telling them "Get your shit together." You could say bring Ishikawa back, but eventually she just won't want to do it anymore, and if they don't have people prepared to take over for her then it's really going to be a rough road story/writing wise. Nobody is going to enjoy telling everyone, or being told, "It'll get better in X.X I promise" for potentially years while every player just ultimately waits for the writers/devs to get their heads out of their asses and get their shit together. WOW players had to deal with this kind of mentality for years, and a good amount of FF14 players' mocked and made fun of them for it, so it's absolutely a road that we don't want to be heading down ourselves with FF14.