...Continued.
#08 - Toxic Casuals
Want to pull wall-to-wall in any dungeon, but can't because this game developed a weird culture around Shadowbringers because everyone needs to be super nice and suppress whoever wants to teach new people it's entirely possible to pull two packs, but you're seen as a toxic jerk because one the players in the dungeon has anxiety or something. (Most of the time they don't say anything and it's always a mentor wanting to slow things down).
#09 - Subpar story since Shadowbringers
This is a bit more subjective as I heavily disliked both Endwalker and Shadowbringers. Seriously, in Endwalker's case if I wanted a good story about Hope vs. Despair I'd close the game and replay Danganronpa instead. It tries too hard to make you feel sad but it just doesn't land, but I totally understand if people enjoyed it. But what I can't let slide is how awful, how disgustingly boring and stupid Dawntrail was. The only joy I got from it was making fun of it with my friend as we went along. I howled when that stupid 'Smile' song played as we armed that train with guns and heavy plates. I'm sick and tired of the Scions, but they managed to introduce a character I dislike even more.
#10 - Doesn't feel like a MMORPG
Most of the content are either 4 man or 8 man, there's no incentive to plan out and raid with a large amount of people like in Eureka and Bozja. And the only thing that came close was the chaotic raid, which... Well, you can already see how well people are receiving it. Poorly implemented, because according to Square Enix their 1%~5% playerbase are actually 50%. Mind you, I like how challenging Eureka and Bozja were, but everything is either too easy or too hard these days. The game is developed for people who don't play, and for people who do only 1% of the content to upload their coloured numbers to a third party website.
#11 - Killing old, fun content
This is what makes me the most angry. Turning old dungeons who were fun and quirky into more hallway from point A to point B slop so it can be future proofed with their stupid Trust Dungeon system. I still miss you when you didn't have orange aoes, Coincounter, I truly do. I hate that they removed Steps of Faith.
In conclusion, the game has way, way too many flaws, and I could even go more in depth as to how Square Enix is unable to prevent a DDOS and how soulless events are but I think I already have spoken enough.
I truly love this game, and I want it to be better than what we have today, I know it can improve and you know it too. Unfortunately the developers simply have lost their touch and the game is bleeding players thanks to it.
This game deserves better. The playerbase deserves better. You deserve better.