Quote Originally Posted by Azurymber View Post
I played SWTOR and it had almost no patching or glitch issues for the first few months. It had pvp and balance issues but compared to FFXIV it was incredibly smooth and very few people had -serious- issues with the game.

FFXI never had the horrible issues this game had. Yes sometimes patches went over, but the game was almost never completely broken because of a patch.

Domo, Hello kitty online, Crystal Saga, Perfect World and hundreds of other free MMOs rarely ever have serious issues with patches (mainly because if they did, people would go to a better game)

SE has the luxury of a fan base who will play regardless of how much the game sucks, allowing them to ignore customer service and make countless mistakes. But if they continue to do it, ffxiv will never be profitable (as they saw with the original launch). Sadly SE like many japanese companies (sony, toyota, etc) are outdated when it comes to the level of customer service people in the "western world" expect. And they are losing a lot of money because of it.
Soon after SWTORs most recent patch was released they had to bring down the game again for almost an entire day because a bunch of stuff just disappeared in game as if it never existed. It even forced some people to have to completely uninstall the game and reinstall just to get it to work again. This happened on a Friday night in U.S. prime time. And these issues continued on for days after. That kinda sounds familiar doesn't it?

http://www.swtor.com/community/showthread.php?p=3904949

There are also tons of doomsayers over in those boards too with threads like "Can EA/Bioware save this game?" I bet they all consider themselves realists though.

Oh and P.S. guys, if you ever feel like XIVs community is terribad, just go for a stroll in the SWTOR forums. It is like WoW players invaded en masse.