It needed an update, especially texture resolution, but it shipped with a lot of absolutely bizarre mistakes, broke a lot of stylistic cohesion and atmospheric lighting, and completely resculpted some faces to the point that they're unrecognizable even after a second benchmark and two patches. I know this thread is about the characters, but a lot of the environmental changes are absolutely abysmal and highlight what a mess the update as a whole is.
As an example, here's the Fury's Gaze(Halone's prayer rock) in EW:
and now in DT:
Credit: https://forum.square-enix.com/ffxiv/...=1#post6616796